Settings and activity

30 results found

1. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 12, 2026

2. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

   13 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Jun 11, 2026

3. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Jun 10, 2026

4. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

   15 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 10, 2026

5. Add Device for BYOC Numbers

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 10, 2026

6. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Jun 5, 2026

7. Able to send/receive faxes as RTF or TXT

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 3, 2026

8. ability to filter date and add text token when searching in notes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Apr 29, 2026

9. Enable SIP Trunking Support for Third-Party AI Platforms Like ElevenLabs

   17 votes

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   New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Apr 9, 2026

10. Search-by-Name Transfer to Call Queue VM

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Apr 9, 2026

11. Add "Language Detected" Metric for AI Receptionist in Analytics

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Apr 9, 2026

12. Reports about agents being able to "Accept queue calls"

    8 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Mar 24, 2026

13. customize the "Call Length Filter" in the Analytics Portal

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Mar 24, 2026

14. customer want if a extension blocked a number it will be block to the entire account

    2 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj commented  ·  Mar 13, 2026  ·  Edit…  ·  Delete…

    This would be best if only super admins can have the capability or a custom role that has the capability of blocking a number on the entire account

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15. Persistent Visibility: Display Active Caller Identity on HUD without Mouse Hover

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Mar 3, 2026

16. Customizable Park Location Timeouts and Routing Destinations

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Mar 3, 2026

17. Allow Multiple IdP Configuration for SSO (Simultaneous Microsoft & Google Auth)

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Feb 9, 2026

18. Enable AI transcription on Desk phone

    287 votes

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    Planned  ·  81 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Feb 4, 2026

19. Admin Portal User Activation without Email Dependency

    18 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jan 29, 2026

20. Template for Trusted Numbers

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jan 27, 2026