Settings and activity

62 results found

1. Receive call notification from my added account while logged in on a different account

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia shared this idea  ·  Jun 19, 2025

2. Restore deleted text messages

   78 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  May 29, 2025

3. Multiple extension will receive the message once they send a text message on the main company number

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  May 28, 2025

4. SMS auto Response

   6 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  May 28, 2025

5. Change to a different extension on RingCentral App

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  May 27, 2025
   Merinia shared this idea  ·  Apr 18, 2025

6. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  May 16, 2025

7. Shared SMS were multiple users can receive and send SMS on specific number

   1,443 votes

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   340 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

   Merinia supported this idea  ·  May 12, 2025

8. Recover call recordings for past 90 days

   109 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  May 7, 2025

9. Forward faxes to a external number

   31 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  May 1, 2025

10. Custom ringtone for call queue

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  Apr 28, 2025

11. Sync company directory with Desk Phones

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  Apr 22, 2025

12. Remove gap on the ring when the call is being forwarded to an external number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia shared this idea  ·  Apr 15, 2025

13. SMS Auto-Forwarding

    96 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  Apr 8, 2025

14. SMS forwarding settings

    55 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  Apr 8, 2025

15. Administrator be able to see all users text messages

    57 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  Apr 8, 2025

16. SMS Usage Counter

    21 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 3, 2025

17. Send unanswered call in queue to IVR instead of VM

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Mar 19, 2025

18. Cold transfer should show who transferred the call

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Mar 19, 2025

19. Cold Transfer from Call Queue

    13 votes

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    1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Mar 19, 2025

20. Rejected calls should not return on the same member on call queue

    28 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  Mar 12, 2025