Settings and activity

131 results found

1. Allow Infinite Call Looping in Call Queue

   27 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 21, 2026

2. Call transcripts in reports

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 9, 2026

3. Auto-email AI Assistant phone call transcripts to RingCentral User

   13 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 9, 2026

4. View call transcripts

   9 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 9, 2026

5. Ability to change file type when downloading an attachment within RingCentral App

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 7, 2026

6. Call Log Filter By Time

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 2, 2026

7. Call Routing Map Diagram

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Dec 10, 2025

8. Automatic resending of failed faxes

   9 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Dec 3, 2025

9. Have the ability to retrieve faxes that have not been received in the past weeks

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Dec 3, 2025

10. Feature Request – Customizable User Manager Permissions for User Groups

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 26, 2025

11. Give users ability to use the company main fax line number as their Fax caller ID.

    17 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 18, 2025

12. SMS recipient increase

    21 votes

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    1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 14, 2025

13. The caller ID should be longer then 15 characters.

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 11, 2025

14. Incoming Call Information Display

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 3, 2025

15. Missed call should not be tagged on call queue as missed if picked up by a member on another call queue

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 30, 2025

16. reporting on missed call queue calls

    14 votes

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    0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 30, 2025

17. Multiple User on Operator

    23 votes

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    New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 13, 2025

18. Email AI Receptionist Call History Summary After Each Call

    42 votes

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    New  ·  6 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 13, 2025

19. sending Bulk SMS request

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 3, 2025

20. Block outbound calls by number for specific users

    33 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 1, 2025