Settings and activity

27 results found

1. Ability to Disable or Deactivate Primary Main Company Number.

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 21, 2026

2. Retrieve Call Logs of Deleted Users

   8 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 9, 2026

3. Getting on-hold calls from other user

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 8, 2026

4. Correct AI Call notes summary and transcriptions

   5 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 8, 2026

5. The ability to delete the system generated dashboard in Analytics

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian shared this idea  ·  Oct 2, 2026

6. Abilty to remove a saved phone number for recording a voicemail

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Sep 21, 2026

7. Summarized all calls received per day

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Sep 14, 2026

8. AI Receptionist to clarify names first to correctly connect the call to the right user extension

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Sep 1, 2026

9. Call Forwarding from IVR Menu going to Call Queue and Transferred to User Extension.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Aug 24, 2026

10. Enable AI Call Notes to be Archived

    4 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Aug 19, 2026

11. Fax are being tagged as call

    9 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Aug 11, 2026

12. AIR Automated Call Routing Based on Threshold Percentage

    11 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Aug 7, 2026

13. Enable SMS/Texting via Shared Inbox Company Number for Multiple Recipients

    17 votes

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    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Aug 6, 2026

14. Service level in live reports

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Aug 4, 2026

15. Ability to download or view SMS transcripts

    53 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jul 24, 2026

16. Sync/Share contacts of an extension automatically to other extensions

    27 votes

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    New  ·  5 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jul 23, 2026

17. Enable user extension access to other users' fax messages from the RingCentral application and the company fax line.

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jul 14, 2026

18. automated SMS log report

    8 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jul 2, 2026

19. Ability to Download Transcript in Bulk in Call Queue

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jul 2, 2026

20. Eliminate Redundant Notifications: Tag Queue Calls Solely as "Voicemail" When Messages are Left

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 25, 2026