Settings and activity

18 results found

1. Enable AI Call Notes to be Archived

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Aug 19, 2026

2. Fax are being tagged as call

   8 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Aug 11, 2026

3. AIR Automated Call Routing Based on Threshold Percentage

   10 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Aug 7, 2026

4. Enable SMS/Texting via Shared Inbox Company Number for Multiple Recipients

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Aug 6, 2026

5. Service level in live reports

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Aug 4, 2026

6. Ability to download or view SMS transcripts

   53 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Jul 24, 2026

7. Sync/Share contacts of an extension automatically to other extensions

   18 votes

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   New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Jul 23, 2026

8. Enable user extension access to other users' fax messages from the RingCentral application and the company fax line.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Jul 14, 2026

9. automated SMS log report

   8 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Jul 2, 2026

10. Ability to Download Transcript in Bulk in Call Queue

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jul 2, 2026

11. Eliminate Redundant Notifications: Tag Queue Calls Solely as "Voicemail" When Messages are Left

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 25, 2026

12. Remove ability to Unsubscribe from Performance Reports Subscriptions

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 5, 2026

13. Call Queue Display Settings

    15 votes

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    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  May 12, 2026

14. Scan to fax needs to be able to use the document feeder

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Mar 26, 2026

15. AI notes transcription after transfer

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Mar 12, 2026

16. Enable Video Calling Transfer option on VVX 661 to another VVX 661

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Mar 12, 2026

17. the ability to receive email notifications for Shared SMS.

    22 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian shared this idea  ·  Mar 11, 2026

18. the ability of the SMS Recipient to receive email notification if someone send a text message to the main line

    4 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian shared this idea  ·  Mar 11, 2026