Adjust how missed calls are categorized for group calls
Currently if a group is set to ring all members at once and someone else answers it will show as a missed call for everyone else who didn't answer. It would be nice if the system knew the call had been answered and didn't show as a missed call.
478
votes
Zoe
shared this idea
Implemented
·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
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RINGCENTRAL
commented
Voting Yes to add as a new feature to change the behaviour and not to confuse users showing a missed call in any call queue