Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )
Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end users to use the RC App or RC Phone App walking them through adding the custom cover page, and using the application to send faxes. We'd prefer to use SMTP / email to send out faxes, but then it reverts to using the templates provided by RingCentral. Currently it is 'Contempo' but it does not include a disclaimer. This is VERY important to our organization!Thank you,
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Thomas commented
Prioritize the restoration/addition of the custom fax page IMMEDIATELY. You simply cannot offer a mainline Fax product lacking this feature, it's absurd.
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Kevin commented
Please add this!!
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Keith commented
Yea, this is a killer for us and we would not have upgraded if we had known this was not available.
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Juliet Arganaraz commented
Just writing to strongly support the above comment here. We, as Super Admins on our company Ring Central accounts, NEED to be able to create custom fax cover pages and make them available to all of our staff members. Individually creating a customer fax sheet per user is very inefficient. Also, not being able to add our logo seems unprofessional. Please let us know if there are plans to fix the fax cover page options. Thank you.
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Juliet Arganaraz commented
We NEED to have the ability to create a custom fax cover page with our firm's logo. Seems like such a basic thing to have and I'm surprised it is not available. Please tell us that the developers are working on this.
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Mark commented
Please add the ability to have a custom fax cover sheet. It is absolutely mandatory for a professional office.
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Patient Message commented
In order to meet HIPAA compliance guidelines a statement needs to be included on any fax about privacy and compliance. It would be great to either globally force a company cutom fax cover sheet or force a global footer
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Logan commented
with the old ring central phone app on desktop you could make your own fax cover sheet with variables in a word doc, I then was forced to upgrade to the new app without this and has been a huge inconvenience
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Lor commented
Your current app allows us to upload RingCentral customizable fax coversheets. The new app does not appear to have this option. Please add.
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Chick commented
I have two businesses and need two different cover pages each with the business infomation pertaining to the appropriate business and business contacts. Seems like Ring Central sacrificed essential feature found on the Ring Central Phone app to come late to the game of the same functionality asTeams (already have this through Microsoft), Zoom, Skype, Facetime and Messager apps. Who's needs another app to do what we already can do and are already doing via these other tried and tusted applications? The new Ring Central apps is just redundancy (with already existing appls) but with a net loss of real fax functionality. (i.e. the Ring Central Phone app). Makes no sense to me.
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Anonymous commented
Would like the DID the extension user owns to show as the fax number on the cover page. Instead of the company number being displayed. Editing Fax settings with Service Web, do not affect the fax cover page with the RC APP
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Ben commented
I don't know why we can't edit our coversheet of faxes so that we can include who our faxes are going to. Can you please change this?
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Brita commented
I don't understand why this is not available on the Ring Central Office App. It is on the Fax app that we used to use, but not on the new app. We don't fax often, but when we do we want to be able to control what we are faxing. I think we might have turned off the cover page and made a page we include as the first page now. It would be much better to just have a truly custom cover page.
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Margie-Jo commented
We are new to RingCentral and need this functionality for users to send professional faxes.
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jesse Barnes commented
P.S. if you NEED to use a custom fax cover you can use the Desktop Phone app to send your faxes, custom cover sheets are supported on that app. https://downloads.ringcentral.com/sp/RingCentralForWindows
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jesse Barnes commented
Literally hilarious you decided NOT to include this off the bat. What a sad situation
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Anney commented
Very interested in this feature. When will this be added to the app? Are you currently working on it?
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Anonymous commented
Our HIPPA clients need the ability to have their HIPPA warning on faxes with PII or PHI, we are anxiously awaiting this feature. Thanks!
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Darcy commented
We would like 1. the ability to add a custom fax cover sheet for our entire organization to use 2. Enforce that this is the only cover sheet our users can choose. At this point we have to send out lots of emails how to set up our custom cover sheet and every time the app is updated or we get a new employee the work starts all over. We aren't sure if all users are using our special custom coversheet, and because we have legal requirements, it's really important.
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Anonymous commented
I would like to customize fax cover sheet on the new RingCentral App so we do not need to have multiple apps installed .