Incredibly important feature. We continue to have to use both the RingCentral App and RingCentral Phone App in our thin client environment. I also agree with Gary about medical offices. Our patients and referring offices need to see that the fax is from us. Please add this feature.

Customer would like to create a fax cover page with the company logo and have it available (preferably as the default) for all employees.

Basically, the phone app lets you create custom fax cover pages and upload them.However it's only usable in the phone app (Note: not the android // iphone app just the ringcentral phone app).Please spread this functionality to other platforms and then let us set through the admin portal for people to use this as default.

I agree with most comments, we need to be able to fax with a custom cover sheet (preferrably with our logo) from multiple devices, sources. This is essential for medical offices as we use fax very often as it is HIPAA compliant and email or text is not. Please add this basic feature.

Please add this feature! It's clearly used by a lot of people

Prioritize the restoration/addition of the custom fax page IMMEDIATELY. You simply cannot offer a mainline Fax product lacking this feature, it's absurd.

Please add this!!

Yea, this is a killer for us and we would not have upgraded if we had known this was not available.

Just writing to strongly support the above comment here. We, as Super Admins on our company Ring Central accounts, NEED to be able to create custom fax cover pages and make them available to all of our staff members. Individually creating a customer fax sheet per user is very inefficient. Also, not being able to add our logo seems unprofessional. Please let us know if there are plans to fix the fax cover page options. Thank you.

We NEED to have the ability to create a custom fax cover page with our firm's logo. Seems like such a basic thing to have and I'm surprised it is not available. Please tell us that the developers are working on this.

Please add the ability to have a custom fax cover sheet. It is absolutely mandatory for a professional office.

In order to meet HIPAA compliance guidelines a statement needs to be included on any fax about privacy and compliance. It would be great to either globally force a company cutom fax cover sheet or force a global footer

with the old ring central phone app on desktop you could make your own fax cover sheet with variables in a word doc, I then was forced to upgrade to the new app without this and has been a huge inconvenience

Your current app allows us to upload RingCentral customizable fax coversheets. The new app does not appear to have this option. Please add.

I have two businesses and need two different cover pages each with the business infomation pertaining to the appropriate business and business contacts. Seems like Ring Central sacrificed essential feature found on the Ring Central Phone app to come late to the game of the same functionality asTeams (already have this through Microsoft), Zoom, Skype, Facetime and Messager apps. Who's needs another app to do what we already can do and are already doing via these other tried and tusted applications? The new Ring Central apps is just redundancy (with already existing appls) but with a net loss of real fax functionality. (i.e. the Ring Central Phone app). Makes no sense to me.

Would like the DID the extension user owns to show as the fax number on the cover page. Instead of the company number being displayed. Editing Fax settings with Service Web, do not affect the fax cover page with the RC APP

I don't know why we can't edit our coversheet of faxes so that we can include who our faxes are going to. Can you please change this?

I don't understand why this is not available on the Ring Central Office App. It is on the Fax app that we used to use, but not on the new app. We don't fax often, but when we do we want to be able to control what we are faxing. I think we might have turned off the cover page and made a page we include as the first page now. It would be much better to just have a truly custom cover page.

We are new to RingCentral and need this functionality for users to send professional faxes.

P.S. if you NEED to use a custom fax cover you can use the Desktop Phone app to send your faxes, custom cover sheets are supported on that app. https://downloads.ringcentral.com/sp/RingCentralForWindows