Read notification for RingCentral messages


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Ellie commented
The subject is erroneous. This is not just for " Glip" All major chat platforms (Teams, 8x8, Slack, Rocketchat, etc) have read receipts, a visual indicator to tell you if the recipient of your message has viewed it. Have moved from those platforms, we're really missing this feature.
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Francis Obille commented
You don't need to follow-up to the person or group of people if they have read the message sent.
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Buck commented
It would be great to be able to select whether or not you'd like to have the sender know if you've read their message without responding. This would be exceptionally helpful for when on video calls.
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Silver commented
Just wanted to see if there has been an update on this feature. It would be very helpful for supervisors to have this feature to monitor staff activity based on the (read) notification
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Sebastien commented
Do you have any recent view on that feature request?I see that back in may 2022 there was no firm date known, is there anything plan for 2023?
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Amira commented
So that, I will know if the recipient already read my message.
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Andy commented
This is much needed and feels like such basic functionality - feels crazy that it was first suggested over two years ago and still hasn't been implemented!This is the one major blocker remaining for us switching the whole company completely to RC.
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Jordan commented
This would be brilliant, this is the biggest complaint we have on users staying with teams. It would be great to have this implemented so we can finally ditch teams and stick to one solution!
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Joe commented
Please add this functionality ASAP, we want our 200 users to adopt this ASAP over Teams!
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Kristopher commented
On most other messaging services, you can see if the recipient has read your message. That does not appear to be available on Ring Central. It is important because without it the sender is left wondering if the recipient has seen the message...and often messages are time sensitive. This causes unncessary follow-up phone calls and such, just what messaging is desinged to avoid.
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Elizabeth commented
Hello, I think it would be a great idea to show if a message that was sent was read or revived by the recipient.
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Edgar commented
show 2 dots or a symbol to show that the recipients read the messages
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Christie commented
@Becky Hensley - thank you for your reply. However, this thread is well over a year old, and the fact that ya'll don't have a firm date for this feature seems to indicate you aren't listening to your customers. :-(
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Unfortunately, we don't have a firm date, but it is a planned feature. We'll be sure to update here when we have additional details to share.
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Matthew commented
Given the age of this thread/idea, the "Planned" tag, and the ubiquity of this feature among competetors, is there a target implementation date? I'd love to ditch Teams altogether, but this is definitely a snag.
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Bjorn Nathaniel commented
allowing a seen/read state indicator on messages send would allow senders to determine if messages are being ignored
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𝐈𝐄 - 𝐒𝐭𝐞𝐩𝐡 commented
Yes absolutely love to have this implemented.
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Mark commented
A seen or read receipt will be so much helpful. I don't know if I'm left unread or the recipient is deliberately ignoring my messages. Being an employee of RC, this will definitely help in calling out this behaviour. Thank you.
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Christie commented
Frankly, I'm very surprised this isn't already part of the app. I just started using RingCentral upon a job change. I'm used to Teams, and this is a valuable function that already exists in Teams.
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Megan Reed commented
Is there an update on the timing of launching this feature?