Per-user outbound caller ID list customization and search feature.
We have 281 company numbers and it would be nice if we could customize the outbound caller ID list list on a per-user basis so that users would only see the numbers they need to call out of. Currently, they have to wade through every single company number to choose the one they want. We can set the default one for them with a template, but some users regularly need to make calls from multiple company numbers. A search feature would also be nice in the RingCentral app on desktop app and RingCentral Mobile apps when selecting a "Call from:" number.
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Tech commented
This creates the ability to specifically describe the location/department/person of the number calling out instead of grouping it under one company caller ID
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Cynthia commented
It'd be great to show the number you want when calling a client back- most of the time we can't choose our number and work directly for a business but if we could use the business's number we work for to return a call it would not arise any questions to our potential patients.
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Rafael commented
Have an account with multiple Caller ID
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Tadeus Joseph commented
We have quite a few company numbers that I'd like to hide for users. I'd like users to only have the option of using their DID, a designated company number, and the blocked setting. Currently they are able to select any number designated as a company number and it can be overwhelming.