Caller ID name should be visible for Toll Free
Our Caller ID shows up as different for each phone in our office
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IT commented
Why we are unable to update the Caller id number to the tollfree number as this is a feasible solution to update
as this is being used by other VoIP service providers -
Nordicom commented
We would like the outbound caller ID name to be displayed when using a toll free number please.
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Super commented
It would be very helpful for our company to have this feature. It is very rare for someone to answer a number that says toll free because it is most likely someone trying to sell you something. We will be able to avoid leaving voicemails and having to get call backs if our customers would see our caller ID name instead. - Esther from APLGO US
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Keno commented
Toll free Caller ID feature
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Leland commented
It is very important to us that the Caller-ID shows our company name so that our customers will know when we are calling them as opposed to not answering because think the call is a solicitation call. Also, this adds credibility to our company when people see our company name on their Caller-ID. Please add this feature asap.
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Janette commented
Yes, I need our toll-free number changed from just saying "800-SERVICE" to "JOWISSA USA" so businesses whom I am selling to know we are calling from our Jowissa watch and jewelry company. (We offer beautiful Swiss Made watches for women and men, made since 1951 in Switzerland). We are launching to serve retailers in the U.S. now, too, through me as the U.S. rep based here in the U.S. and direct to customers at Jowissa.com. I was excited to order our vanity toll-free number with caller ID, and I did not understand that the caller ID feature would not work with it the number we were able to get: 855-JOWISSA which dials out as 855-569-4772. A real disappointment!
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Jacinta commented
Please make the feature available to Ring Central for their customers to have caller id for our 800#. I am a ring central customer and I have a toll free number, when I make calls to my customers they usually do not answer the phone because they think it is a spam call. This is affeting my business
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Shawn commented
Please implement this! It's tough enough out there with everything being labeled SPAM. Need to have our customers know it's us! And we own the number...should be able to change the CNAM. Thanks!
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Lucy commented
There is so much telemarketing scams these days that our clients no longer pick up calls where the number is toll free.
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Ez commented
Please let me know once this is implemented. We need this to show as "EZ Kayak" once done. Thank you
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Don commented
Our Company Name on Caller ID (for our Toll Free Phone Number) is misspelled by the phone provider.
Ring Central needs have access, or technology to correct the spelling. This needs to be addressed asap! -
test commented
Toll Free Number should have Caller ID name
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Sofia commented
We need this feature added as soon as possible. We deliver vital time-sensitive medical supplies, and our toll-free line ID shows another company's name.
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Caroline Mouandjo commented
CNAM For Toll Free Feature Request - Unable to change cnam for toll free numbers
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Sean commented
Our customers would like to set their Outbound Caller ID even though they are using a toll-free number
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Rosemarie Garcia commented
CNAM For Toll Free Feature Request - Unable to change cnam for toll free numbers
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Caroline Mouandjo commented
Please work on this request asap. Thank you
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Burt commented
You own it you should be able to change it
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Paul commented
Most companies use RingCentral for thier phone systems but not being able to create a Caller ID is a big problem. Can we please get this!? Not a very satisifed customer due to this! People do not answer the phone when we call them.
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Nick commented
It appears as TOLL FREE, and it can be easily ignored by customers since this can be considered as a junk/scam call.It’ll be glamorous if there is any way we can show our company name when we call them.