Ability to retrieve call recording even if the call was transferred to an external number
Ability to retrieve call recording even if the call was transferred to an external number
20
votes
Rinny Dela Cruz
shared this idea
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Executive
commented
Very important! For call monitoring whether system user, or using ivr to an external number, it is pertinent to be monitored as it's connected through RC.
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Angela
commented
Want to have the option for the call recording to be continued even if they transferred the call to an external number