RingCentral Desktop App - Multiple Chat Windows
We are looking to be able to have multiple chat windows open at the same time in the right hand pane of the RingCentral desktop app. If this is something that is not possible, are you able to introduce a message pop out feature?
As of Q1 2024, you are now able to pop out messages!
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Danny commented
Description: Similar to MS Teams (see screenshot), add a button to “pop-out” direct and group messages to their own individual windows. This will give users the ability to view multiple conversations simultaneously and organize them on the screen as they see fit. This will also help when you need to reference another conversation while messaging someone else instead of having to switch back and forth between messages in the RingCentral desktop application.
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Sonja commented
It would be beneficial to keep track of who I am chatting with and avoid the problem of sending a message to the wrong person.