100% of our outbound calls are made to prospects that request contact. Flagging our numbers as spam allows the competitors that buy the same leads to have a sales call while ours go straight to voicemail and rarely returned. It is incredibly expensive to get contact info for prospects in our line of work and when we are handicapped to start the conversation, the CAC numbers are way out of line. We really need some help on this.

i have spent two days and over two hours trying to get this taken care of. This is unacceptable for a business in this day and age.

Our legitimate calls are showing up as spam.

This is a critical issue for our operations. When reaching out to prospects with quotes or contacting current clients to prevent policy cancellations, our calls are being flagged as "Spam" because they don't have our number saved. As a result, they don't answer, leading to lost revenue and missed opportunities for urgent client retention

People contact us for important Mental Health care, and when we try to call them back, they don't answer because we show up as spam. If they don't check their voice messages, they don't get the help they need.

The SPAM designation is making it very difficult to reach out clients in a timely manner and is causing significant frustration for both our employees and customers alike.

This is a critical issue for our company, our calls showing as spam is unacceptable. We have many clinicians and patients that we are in contact with daily, and a lot of calls are being missed bc of this.

This is a critical issue within our system, as it does not need to show up as spam. We have many clinicians that we are in contact with daily, and a lot of calls are being missed bc of this.

Removing the “Spam Risk” label is essential because our leads won’t answer calls marked as spam. It directly hurts communication, and trust in our company.

We are a fire and security company that calls our customers when a fire, security and low temperature alarm goes off. We need it not to show potential spam because our customers will not answer the phone.

This is very critical as it negatively impacts our company's reputation when calling customers and clients.

This is a very critical aspect of choosing RingCentral as our phone system. We deal with patients and it's very important to us for the patients to feel comfortable answering our incoming calls specifically the initial call.

Please also remove the flag from the numbers that indicates they are telemarketers.

It would be great to get a feature that will automate updating/removing the "spam likely"/"spam risk" from 3rd party's database

As a member of IT we often get asked to remove a number showing as spam, but unfortunately there is not much we can do about it. Though the current recommendation is to use a third party to manage this, it would defiantly be more convent if RingCentral could do it on our behalf.

I have had constant problems with spam risk showing up on our clients phones. This is hindering our business!

This is killing my sales!!! I can't call out to a new potential client without my RingCentral number being flagged as spam!!! You need to fix this ASAP!!!

Please review this even though I talked to an agent he told my number is not flagged but I am hearing this. Attaching my file

Instead of logging and registering the number per provider, RingCentral should have a push to request removing the number as SPAM on different carriers.

The customer wanted to have the option of requesting to remove the spam flag of their numbers when calling other carriers and wanted RingCentral to take care of the request rather than they go to carrier website to do it.