Spam Risk Caller ID to be removed
Hello, Currently our team is being told that their phone numbers are being shown as SPAM RISK on the caller ID and we would like to remove this as it is impacting our business and sales. We were advised that Ring Central is currently unable to perform this action.

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Franz Ferrey commented
It would be great to get a feature that will automate updating/removing the "spam likely"/"spam risk" from 3rd party's database
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Keanu commented
As a member of IT we often get asked to remove a number showing as spam, but unfortunately there is not much we can do about it. Though the current recommendation is to use a third party to manage this, it would defiantly be more convent if RingCentral could do it on our behalf.
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Shawn commented
I have had constant problems with spam risk showing up on our clients phones. This is hindering our business!
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Douglas commented
This is killing my sales!!! I can't call out to a new potential client without my RingCentral number being flagged as spam!!! You need to fix this ASAP!!!
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Freight Force commented
Please review this even though I talked to an agent he told my number is not flagged but I am hearing this. Attaching my file
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Jorge commented
Instead of logging and registering the number per provider, RingCentral should have a push to request removing the number as SPAM on different carriers.
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Ma. Lourdes Bartolome commented
The customer wanted to have the option of requesting to remove the spam flag of their numbers when calling other carriers and wanted RingCentral to take care of the request rather than they go to carrier website to do it.
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Rosemarie Garcia commented
A feature or app that will allow RC customers to remove their phone numbers being tagged as spam or unwanted calls.
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Nathan commented
Pretty frustrating... one of our clients purchased a new number from RingCentral... as soon as we made the very first outbound call from that number it showed up as a Fraud call. So we contacted RC Partner support... we were referred to a help articlehttps://support.ringcentral.com/article/Open-Options-for-Users-When-Phone-Number-is-Mistakenly-Flagged-as-Spam-Junk-Fraud-or-Scam-call-RingCentral-Contact-Center.htmlSo basically customers are left on their own to fix a brand new number they just bought. There has to be a better way of doing this guys.Can these recycled numbers not be cleaned BEFORE you resell them?This seems like something that the carriers should be able to handle. Once that number has been terminated, all flags should be removed.It is not fair that small businesses need to now go through several different carriers, and battle trying to get their phone numbers cleared... especially when they just bought it from a respected carrier.Please figure something out, or at least start letting us submit a ticket to have you guys (RC) who we buy the number from to get it working like it should... you guys are the phone people, you have the connections to do this efficiently... Dentists, accountants and retail store owners are not. Furthermore, you are putting RC Partners in a bad spot with our clients... which hurts us both.I'm really hoping RC is working on a solution to this. Anyone reading let me know if you have struggled with this, and if you have any tips for us as we try to help customers with this.
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InvestorSumo commented
We should have a place to check the status of our rating for all the carriers to make sure legitimate numbers are not put on spam lists