Custom labeling or sorting of call masking numbers
Within my current role I have a few dozen call masking numbers to choose from and they are supported by area code and names labeled are weird and not always in line with the associated doctors' offices (some are labeled under the practice name and some practices are labelled based on a different physician in the practices name) It is very confusing and time consuming and been a headache to deal with. If there were a way for me to label them or sort them based on larger contracts they are a part of I could be able to work quickly and with greater accuracy, and less frutration.
Heather
shared this idea
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Alaine Orayan
commented
If we can add a feature of area code masking whenever customer is doing an outbound call. since one of my customer called in and needed the feature and asking when we will it be available