Support for group SMS
When we send an SMS to a group via Google Voice, or just via a mobile number, RingCentral receives texts not in group chats, but in direct messages from the sender. So when someone sends a text to a group - then Ringcentral will receive SMS in a group chat.
14
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Ernesto
shared this idea
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Mickey
commented
Subject: MIssing messages
Description: Apparently some people aren’t getting my texts, and I’m not getting some as well. For example, one client I was in a group chat with between borrower and LO, the LO could see my text but it appeared the borrower could not. Similarly, in one text thread, I was seeing some messages from borrowers, but now I’m not. Is there a way I can submit screenshots?