Option to file carrier ticket for outbound CNAM complaints
Ringcentral could have an option of filing a carrier ticket for issues with outbound CNAM showing incorrectly with specific phone carriers instead of advising the customer to call their respective carriers.
20
votes
Roland
shared this idea
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Dana commented
Our company's number still comes up with the name of the company that held this number before we did. This is NOT good for business.
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Tolu commented
This has to be resolved
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Kevin commented
We occasionally see our RingCentral numbers come up on mobile devices as POTENTIAL SPAM and it would be nice if we could get RingCentral to be able to rectify these via a WebUI process.