Callback Queue Languages
The callback queue recording is only available in English. This should be available in multiple languages to account for various language requirements. We have a need for a French version in RingCX.
8
votes
Daniel
shared this idea
-
What is already available:
In this document there is an inbound queue callback section.
https://support.ringcentral.com/article-v2/Configuring-inbound-queue-events-in-RingCX.html?brand=RingCentral&product=RingCX&language=en_UIf you want to add language other than the default language on the account, instructions can be found here.
https://support.ringcentral.com/article-v2/Setting-the-default-language-used-for-interactions-in-RingCX.html?brand=RingCentral&product=RingCX&language=en_US -
Jordan
commented
My client is also requesting this feature in Spanish.
