Request for Enhanced Warning and Clear Options for Number Removal and Inventory Management
We would like to request an enhancement to the RingCentral platform that provides more prominent and clear warnings for administrators when removing numbers from queues and other related processes. Currently, the available options to return numbers to inventory can be vague and unclear. It would be beneficial to have clearer guidance on how to manage numbers during this process.
This feature request aims to reduce confusion and improve the overall user experience when managing number licenses and inventory within RingCentral.
Kimberlyn
shared this idea
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John
commented
Make it easier to manage our numbers...I suggest removing the Delete Number button and add a button to move the number to inventory.
The Delete button is draconian, no way back, you lose the number. The Move button is very useful and can be reversed easily. :-) -
John
commented
As the daily admin of our RC system, but not the SuperAdmin, I find it ironic that I can readily delete phones and numbers but I cannot add more of either. Seems to me that deleting numbers from an account needs more warning, or maybe only SuperAdmins can do it? The reason is that once they're deleted.....they gone. There's no Undo.
More specifically, when removing numbers added onto things like queues, I believe there should be an option to move the number into inventory. Or, send me somewhere that I can move the number back to inventory. Going at it backwards, from the number side then pointing the number at the inventory is fine, but that's not the intuitive way to do that.
