Decouple "International Calling" and "Domestic Calls" in Custom Roles
Decouple "International Calling" and "Domestic Calls" in Custom Roles
10
votes
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Mike
commented
Caused impact so should be considered to prevent issues in the future for future customers
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Sharon
commented
Important for customers to be able to distinguish between the 2 call types.
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Josh
commented
This is very much needed to prevent impacts to customers.
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Mary Jo
commented
We added international dialing to a role that is used by most users on the Ring Central platform for our business and placed a test call. Then unchecked the international dialing and didn't notice that it also unchecked the domestic dialing. This caused an outage to our business without us knowing. If they can be independently toggled on, they should also be independently toggled off.