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Phone & Messaging

Phone & Messaging

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  1. 6 votes

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  2. It would be best if the RingCentral application, allows copy and paste of phone numbers from .csv file or excel file on the "To: Field", especially if there are multiple numbers they need to Enter.This will lessen the time and provide ease to users instead of copying and pasting the numbers 1 by 1, which is time consuming.

    5 votes

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  3. Hi right now the phone calls are set to go to my assistant Melissa 5 days a week. But on her days off, they go to my other assistant Tania. This is set up through a custom routing schedule. WE NEED THE SAME CAPABILITY FOR TEXT MESSAGES TO BE AUTOMATICALLY DIRECTED TO THE PERSON ASSIGNED TO ANSWERING THE PHONE. I am a realtor and most of our business is done through text. Thanks

    7 votes

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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  4. Customer would like to block the ability to send SMS messages to more than one recipient. They would like the ability to block both "Group" texts but also sending a single message to more than one separate recipient.

    3 votes

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    Under Review  ·  0 comments  ·  SMS/Text  ·  Admin →
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