3952 results found
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Reports to generate the caller id number set up for all users
Wants to have an available reports that will show the caller id number set up for all users
7 votes -
Ability to edit the existing default Role
Able to edit and removed some options for the existing default role such as standard International instead of creating new one and assigned to multiple users one by one.
1 vote -
Standard or standard international users access restriction
Standard or standard international users access restriction from deleting their own SMS(inbound/outbound/conversations), Fax(inbound/outbound) and voicemails
1 vote -
Imply date in greeting message.
For example, "It is #todayDate." The system would provide a date that is consistent with my location and timezone in my admin record. A tag such as this would be great!
1 vote -
include "seconds" in the time area of call logs
include "seconds" in the time area of call logs currently only shows Hour and Mins.
1 vote -
Sync phone voicemail indicator to email
Customer wants the red light indicator on the phone to turn off once the voicemail is deleted from the email
1 vote -
Billing Statement/Invoice prior to annual bill
It would be beneficial to us if there is an option where we can get a billing statement/invoice before the annual bill. This will help my accounting department organize what and where are the charges coming from.
1 vote -
Get a Billing Statement/Invoice prior to annual bill
It would be beneficial to us if there is an option where we can get a billing statement/invoice before the annual bill. This will help my accounting department organize what and where are the charges coming from.
1 vote -
Starting a RingCentral Partner Advisory Group
We are looking to establish a RingCentral Partner Advisory Group, please reply if there is any interest in joining.
1 vote -
park location option for callback
ability to have the option to customize park location like offering message for callback
1 vote -
Disable Send SMS to US Numbers
A way to stop SMS delivery to US numbers from RingCentral Canada account.
1 vote -
block route of call to extensions that are not included in the ivr
It's like creating your own phone line inside of your main account. Callers find it quite weird if the RC account has many extensions then the call will be router to the while not included on the ivr
2 votes -
Filter Automated SMS
It's better to have an identifier or atleast a feature to filter automated SMS or that came from Bots/Robot/Auto Generated to RingCentral numbers.
1 vote -
Recording only 1 side of the conversation please
The customer is looking for a feature to record only 1 side of the conversation. Either the caller side or the recipient side.
3 votes -
Inbound caller ID for role over calls
A feature in which the role over calls will show over flow call queue name and not the call queue that roled over the call
3 votes -
Add and Delete users and user history easier
When an employee leaves we used to be able to delete the employee and then add the new employee under the same phone number. When we deleted the last time we were told we would have to pay for a new phone line. So now when an employee leaves we change the user to Teller or MSR until we hire another employee. When the new employee starts we edit the old user with the new user info and save. Well the new employee can see all of the old employees text messages, chats, vm's. Its really not professional. Need something…
4 votes -
company fax to print in fax machine in the fax only extension
Hi TeamRequesting to have a feature that company fax to to be forwarded to a fax extension and print to a fax machine, with different fax number set on the ATAThanks,
5 votes -
Parked calls should be routed back to Park Group
Once a parked call is not picked up by in the park location after several minutes. Calls should be routed back to the park group instead of routing back to the user
7 votes -
SMS Autoreply but on IVR Level
The current SMS autoreply is for user level only.https://www.ringcentral.com/apps/automatorYou can only send an autoreply from the direct number but not on the IVR menu number or phone numbers attached to the IVR menu.Please have that feature available
6 votes -
Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ...
...to the customer each month. additional days for the data retention on call recording and also wants the recording to be sent automatically to the customer
3 votes
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