3039 results found
-
Delegate user access to call logs of users they are monitoring
delegates should have access to the missed call logs of the user extension that they are monitoring
2 votes -
Assign Caller ID to multiple user extensions at the same time not one by one.
It will be better if we can assign a caller ID to multiple users at the same time instead of doing it one by one. Its a waste of time if we have over 100 extensions and we need to change the caller ID using the admin portal one by one.
1 vote -
keep default fax cover for RC desktop app even after logging out
keep default fax cover for RC desktop app even after logging out
1 vote -
* key for Operator extension
We would like to have a feature to assign * key to the operator extension
1 vote -
Number Porting: instead of multiple emails to only confirm there is a port in please make this one summary email
It seems everyday we get an email telling us the same thing for all of our ports even if nothing changed. I would recommend only sending an email when something changes or maybe one email with all the outstanding ports and make the subject line “summary”.
1 vote -
Number Porting: Scheduled port date is not updated in the port request
Having the scheduled port date on the portal would be helpful to be able to address the ones that are scheduled sooner but, again, I have to click on each one to figure out when they are scheduled.
1 vote -
Number Porting: confirmed port date is not updated in the portal
When you get approval from the carrier for the port this arrives in an email but the portal is not updated. I need to search out the email when looking at the portal to figure what is really happening.
1 vote -
Text Message from Tmobile received broken,cut off or jumbled
RingCentral supports at this time only UDH concatenation hence most of the multipart messages from TMO to 10dlc numbers will come as individual messages rather than one long text as well and sometimes these messages will be out of order. T-Mobile customers may have to break these messages up when sending them to RingCentral.
1 vote -
Administratively managed contact list for system-wide use
We'd like to see a feature in Avaya Cloud Office where Super Admins could create an administratively managed contact list that would be available to all users system-wide. As an example, a human services agency using Avays Cloud Office could find it useful to have a system-wide contact list of vendors as opposed needing to import or create contacts individually for each user.
1 vote -
1 vote
-
Fax files to have a multiple recepient
Fax files to have a multiple recepient, not just for a specific extension and just notifications for the other email. As per the customer they want this feature for their Business.
1 vote -
share sms content
Wants to have the sms being sent to the main number be also shared to all the extensions or group of extensions
1 vote -
Add an option to stop receiving missed call notification if the call came from a blocked number
Customer doesn't want to receive any type of notification if it has something to do with a number that they have already blocked.
2 votes -
"Enhancement of Analytic Performance Report with Call Handle Time Filtering"
Introduce a new feature to the Analytic Performance Report that allows users to apply a handle time filter specifically for instances when users are actively engaged in calls. This feature will differentiate between the handle time contributed by users during their active engagement on calls and the total call duration, including transferred calls. The objective is to enable the accurate calculation of user handle time during their active participation in calls.
2 votes -
CNAM tester
Caller wants to test CNAM even though extension is not making an outbound call after changing the cnam for the extension.
1 vote -
Call Waiting Tone From Fast Busy to Regular Busy tone
When we disable the call waiting on RC the call waiting tone is fast busy instead of the regular busy tone and we would like it to be the regular busy tone.
1 vote -
Allow different payment methods per cost center
For each cost center, allow a different credit card or invoice payment. Currently there is only 1 payment method and a backup method allowed. Customers with multiple businesses or separated billing cannot be accomplished automatically.
1 vote -
Ability to stop pending outbound faxes
would love to have the ability to stop pending outbound faxes from the call log
1 vote -
2FA via Authenticator app (Google or 1Password etc)
Since email and sms are insucure methods of authenticating, it would be great to allow the use of authenticator apps such as Google Authenticator or 1Password to create the one time codes. [https://www.techtarget.com/searchsecurity/definition/time-based-one-time-password-TOTP]
2 votes -
The ability to automatically change a number on the admin portal
The ability to automatically change a number on the admin portal
2 votes
- Don't see your idea?