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3086 results found

  1. Option to set up Polycom Trio 8300 with "Start a meeting in seconds with one-touch join" through the Admin portal

    1 vote

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  2. The client wanted to download reports analytics as a file (doc or pdf).

    1 vote

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  3. We have many sites that have their own set of purchased and reserved numbers. If we move the numbers to inventory, I don't see a way to assign a "company" number to a site once in inventory. If I assign a spare number to the site it belongs to it shows up as the selected site but loses the site and goes to "Company" when brought back into inventory. We are moving numbers from Auto Receptionist to get rid of the long list of numbers available in CallerID list. Some of our inventory numbers have a site set and I…

    32 votes

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  4. removed the missed calls in the Glip

    2 votes

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  5. A feature in which there is a setting for meetings in the user templates

    1 vote

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  6. Have the option to set the "Number of Provisioned lines" to 100 in the account without the need to call/request each phone.

    1 vote

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  7. My company main number will forward the call to a specific extensionThat extension has a call forwarding to several users and the setup is ring in orderWhat I want is after the rings that we setup on the first extension once the call jumps to the call group or user that I added, the 1st user extension will continue to ring

    2 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  8. Assigned shared line number to user extension

    5 votes

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  9. Is there any way I can get access to all users messages on an Admin Access which includes SMS and internal messages

    3 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  10. When check call log, maximum display per page is 20. It could help save time if there's an option to display 50, 100 and 200 items then scroll over the details.

    3 votes

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  11. We have an admin who left our company and there are reports and subscriptions on her access. It would be nice there's an option to move the report or change the ownership of the report.

    5 votes

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  12. It would be nice if recorded calls and voicemails can be saved as text, and then made searchable. For example, if I remember talking with a customer about certain issues, I can search up the key word(s), and find the call or voicemail where that word(s) were mentioned. This also allows me to search swear words (if any were used), mention of competition, prices, etc - allows for much better quality control of my company's communication with customers.

    14 votes

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  13. It would be useful for us to have an access and change fax email notification format. In that way we can easily extract those emails for back up purposes and other company needs

    2 votes

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  14. ability to create a template for updating presence key - cisco phones

    3 votes

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  15. Customer wants a feature where there will be a system notification that would inform them that they are not receiving calls.

    1 vote

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  16. Custom answering rule for whenever an unknown number or a person not listed under our contacts is calling, we can forward the call to a specific number.

    2 votes

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  17. 1 vote

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  18. Ringcentral can not display proper caller ID for 800 numbers. Even thier tech support 888-898-4591 comes out as HoneycombBotanicals. Not professional

    2 votes

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  19. Although 04 is commonly with mobile numbers in Australia, hopefully RingCentral will have 04 numbers available as well.

    1 vote

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  20. In the platform it is possible to have different opening hours for call queues (from Monday to sunday). It would be pratical to add one more slot in the middle of theday for lunch time, sometimes a place can close for lunch time and it is not possible to have different slots in a day (for example 8am to 11am and 1pm to 7pm on Monday instead of 8am to 7pm)Right now this can be handled via each call queue with personalized rules but it would be more efficient to handle this via call queue templates to avoid having to…

    1 vote

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