3483 results found
-
Option to select multiple numbers in Inventory.
The account has 70 numbers that need to be assigned to Auto Receptionist and there is no option to select all. No other way just to have it assigned manually.
1 vote -
Ability to delete numbe from forwarded call settings
currently, the option is to change the number under forwarded calls instead of deleting what is currently setwhen the customer logs in to the web portal - Settings - Phone - Incoming Calls - Call rules & voicemail - Forwarded calls we can only change the number and there's no option to delete
1 vote -
Audo Dial (RingDown) feature for Cisco ATA191
The Auto Dial feature is not available in RingCentral in the admin portal for all Cisco ATA191. The auto dial feature is available for Polycom Obi ATA devices. We request this feature be added for the Cisco model.
6 votes -
key Template inquiry for yealink
Hi Team,I am opening this inquiry so that we can enable this feature under user>template>key templateCurrently there are mitels and other brand that has this feature and yealink doesnt includeTony our partner will appreciate if this willl be available on future produc releaseRegardsRam CarilloRing Central Support Team
6 votes -
looking for a way to run reports on when calls are switched to meetings
We would like a way that we can run a report like the call detail report in RC but for meetings. To see when calls were switched to a meeting.
7 votes -
Option to update call queue settings for selecting managers option
When creating a call queue, there is an option where a user can select either 'Select Managers From User List' or 'Use Manager's email'. Once this is created, there no option to update this any longer. Please provide an option to update this instead of recreating the entire call queue.
1 vote -
Multiple User Graph
We would like to see a graph that is broken down into each user's activity represented by an individual line on the same graph in the performance analytics page.
1 vote -
ATA Status and Configuration Visibility for RingCentral Fax-Only Accounts
The current RingCentral fax-only accounts lack visibility into the status and configuration of Analog Telephone Adapters (ATA) connected to fax machines. This feature request aims to enhance the user experience by providing users with visibility into the ATA status and configuration directly within the RingCentral portal. This will enable users to track inbound and outbound faxing activities, diagnose issues with the fax service, and ensure seamless fax communication.
1 vote -
Button from admin portal to change the voicemail pin that will going to apply to all the users
Button from admin portal to change the voicemail pin that will going to apply to all the users - more easier that modifying the pin per user
1 vote -
NUMBER TYPE - SMS ONLY
to have the ability to add user with a video license only with direct number (not MVP license). For this user to be able to send and received SMS messages only and not to make and received calls on the phone number using the RC app.
1 vote -
Add support on polycom phones for called number CNAM when the caller’s number is added on the personal contacts. Same behavior when usin...
RingCentral app. support polycom phones for called number CNAM when the caller’s number is added on the personal contacts. Same behavior when using RingCentral app when calling the main company number.
4 votes -
Option to remove extension's default presence.
We would like to request an option to remove extension's duplicated default presence.
4 votes -
Service wherein they can click and dial a number to make an outbound call and then they can send out automated appointments (recorded me...
...ssages) to their patients.. Service wherein they can click and dial a number to make an outbound call and then they can send out automated appointments (recorded messages) to their patients.
1 vote -
feature for RC where they can unified the 2FA to a single phone number.
feature for RC where they can unified the 2FA to a single phone number.
1 vote -
update shipping address per site
ability to update shipping address per site and cost center without placing new order first
1 vote -
Allow only calls from inside extensions
We have a few business-critical locations that we don't want to receive outbound calls, only calls from inside the business. It would be useful to only be able to make that a rule easily or just to be able to be called only by using the extension.
1 vote -
have a male voice option for the default prompts
It is useful so its more convenient for customers who want to have a male voice without having to record or make a custom prompt
3 votes -
Allow remote control using app.ringcentral.com and mobile apps
Allow remote control using app.ringcentral.com and mobile appsAllow remote control if what ever device the user is one.g mobile app to desktop app, desktop app to browser version
15 votes -
Spoke to customer
spoke to customer issue is related to calls that carries a different area code far from their state some calls are marked as potential spam advised customer that if callers manualy dials their number - and it shows their legit area code, this is normal Customer would like to :gain the capability to filter the calls per number not per area code - admin portal should be able to identify and restrict phone numbers not just blocking
1 vote -
Capability to know the total amount of SMS in the Inbox
Capability to know the total amount of SMS in the Inbox
2 votes
- Don't see your idea?