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141 results found

  1. Export Company Contacts from the Admin Portal to Excel.

    18 votes

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    4 comments  ·  Contacts  ·  Admin →
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  2. I have hundreds of clients, some whom I've only met once or only online. It would be nice to be able to add a photo to their contact card so when I see them in public I can put a name to a face.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  3. The customer wants phone numbers be transferred to their Ringcentral Address book without assigning the numbers to extension users.

    1 vote

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  4. Customer would like to have an option to have the LAST NAME show first before the FIRST NAME. They have 27,000 Contacts that can't be done manually.

    3 votes

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  5. The capability to add the mobile number of the user in the Favorites or quick contact in the RC app.

    2 votes

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  6. There is no option to download the Personal Contacts on the RingCentral App.

    2 votes

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  7. 1 vote

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  8. Have an option for the Super Admin to export all user's contact lists in one go.

    7 votes

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    New  ·  1 comment  ·  Contacts  ·  Admin →
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  9. I can get my apple iphone contacts on mobile app but they won't appear in the desktop app. why the two app versions can't sync contact lists seems unreal. please get it to where personal contacts from apple can be in the desktop app. went through support and they said that option doesn't exist. Thank you!

    4 votes

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  10. 1 vote

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  11. Some of our users only use a portion of the external shared contacts directory that we have applied for all the users (different departments use different contacts.) They would like to be able to add from the external shared contacts directory to their personal quick contacts .

    6 votes

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    New  ·  1 comment  ·  Contacts  ·  Admin →
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  12. Customer is requesting for the automatically removal of duplicate contact information on the centralized External Shared Contacts Directory. Since the admin is the only person who can add the contact on the admin portal and every users will gather all of their personal contacts, chances of Duplicate contacts will occur and customer wanted for the feature to automatically detect the duplicate contact and automatically removing those duplicate contact on the centralized External Shared Contacts Directory.

    2 votes

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  13. The amount of characters in the contacts notes field shortened substantially and deleted large portions of client contextual notes history, we really need as many contact notes field characters as possible, how do we enable a higher amount of these simple text notes characters for this critical field? Please let us know.

    5 votes

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    New  ·  2 comments  ·  Contacts  ·  Admin →
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  14. The customer wants all SMS logs and history to be displayed when they click on a contact in their RingCentral app.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  15. In the RingCentral app in Contacts, you can create teams and view members' statuses. For some reason in the RingCentral Teams Plugin, this option is not available. Would be great to be able to view those teams in the plugin as well.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  16. When the customer is in the "Contacts" Menu and selects ALL, it shows every single account in their AD environment. The customer wants an option in the app to only show the users as part of the Company Contacts.

    6 votes

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    New  ·  1 comment  ·  Contacts  ·  Admin →
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  17. Please allow the upload of CSV template to go through even with duplicate contacts, and then simply show error notification after the upload to automatically delete the duplicates instead of rejecting during upload.

    7 votes

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    1 comment  ·  Contacts  ·  Admin →
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  18. Customer would like to have the option to filter out his contacts from the RingCentral app. Filter in terms of the contacts that came directly from his phonebook and also a filter to sort out the ones that he saved directly from the RingCentral application

    3 votes

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  19. Ability to include other information when adding external contacts.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  20. allow shared contacts to work on desk phones

    8 votes

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    1 comment  ·  Contacts  ·  Admin →
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