161 results found
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Disable the display of External Shared Contacts directory contacts to a group of users.
Is there any way to disable the display of External Shared Contacts directory contacts to a group of users ?
I currently use the external shared contacts of Google (it a check box to enble) but the sync has troubles (+20k contacts). I would like to use the External Shared Contacts directory from ringCentral Directory integration but not all of our users need it.7 votes -
Sync Mobile RC app and Desktop app personal contacts
I can get my apple iphone contacts on mobile app but they won't appear in the desktop app. why the two app versions can't sync contact lists seems unreal. please get it to where personal contacts from apple can be in the desktop app. went through support and they said that option doesn't exist. Thank you!
5 votes -
Have an option for the Super Admin to export all user's contact lists in one go
Have an option for the Super Admin to export all user's contact lists in one go.
9 votes -
Export Company Contacts
Export Company Contacts from the Admin Portal to Excel.
19 votes -
delete/remove their ringcentral number for those who saved it on their phone/contacts already
delete/remove their ringcentral number for those who saved it on their phone/contacts already
1 vote -
Allow us to add a photo with each contact
I have hundreds of clients, some whom I've only met once or only online. It would be nice to be able to add a photo to their contact card so when I see them in public I can put a name to a face.
1 vote -
Number Inventory to Company Directory
The customer wants phone numbers be transferred to their Ringcentral Address book without assigning the numbers to extension users.
1 vote -
Last Name then First Name Layout in Contacts
Customer would like to have an option to have the LAST NAME show first before the FIRST NAME. They have 27,000 Contacts that can't be done manually.
3 votes -
Adding the mobile number of the user in Favorites of RC App
The capability to add the mobile number of the user in the Favorites or quick contact in the RC app.
2 votes -
There should be an option for system recording to say the caller ID name of the caller or if the caller is on the contacts of the customer
There should be an option for system recording to say the caller ID name of the caller
1 vote -
Allow External directory contacts to be saved as quick contacts.
Some of our users only use a portion of the external shared contacts directory that we have applied for all the users (different departments use different contacts.) They would like to be able to add from the external shared contacts directory to their personal quick contacts .
7 votes -
1 vote
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Centralized External Shared Contacts Directory automatically remove duplicate contacts
Customer is requesting for the automatically removal of duplicate contact information on the centralized External Shared Contacts Directory. Since the admin is the only person who can add the contact on the admin portal and every users will gather all of their personal contacts, chances of Duplicate contacts will occur and customer wanted for the feature to automatically detect the duplicate contact and automatically removing those duplicate contact on the centralized External Shared Contacts Directory.
2 votes -
Notes character limits in the contacts field
The amount of characters in the contacts notes field shortened substantially and deleted large portions of client contextual notes history, we really need as many contact notes field characters as possible, how do we enable a higher amount of these simple text notes characters for this critical field? Please let us know.
5 votes -
Customer wants an option in the app to only show the users as part of the Company Contacts
When the customer is in the "Contacts" Menu and selects ALL, it shows every single account in their AD environment. The customer wants an option in the app to only show the users as part of the Company Contacts.
7 votes -
External shared directory - cannot input the same data for mobile numbers and company number
When you export the existing file, you cannot put the same data for mobile numbers and company numbers. It will give you an error unless it is a different number. Hope you can input the same number for them.
8 votes -
Allow duplicate contacts during upload
Please allow the upload of CSV template to go through even with duplicate contacts, and then simply show error notification after the upload to automatically delete the duplicates instead of rejecting during upload.
9 votes -
All history or logs in contacts
The customer wants all SMS logs and history to be displayed when they click on a contact in their RingCentral app.
1 vote -
Include RingCentral Teams in Teams RingCentral Plugin Contacts
In the RingCentral app in Contacts, you can create teams and view members' statuses. For some reason in the RingCentral Teams Plugin, this option is not available. Would be great to be able to view those teams in the plugin as well.
1 vote -
Transfering personal contacts to company contacts using admin portal
Have an option to transfer a contact from one category to another ( Example from personal to company)
3 votes
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