316 results found
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Enable Print to Fax for Mac on RingCentral Desktop app
We need to enable the print to fax feature on RingCentral App for Mac computer
1 vote -
Fax transmission result for failed fax
Customer would like to get more details on the fax transmission result especially if it's a failure, she would like to have a details on why faxes are failed - the factors contributing to failure
1 vote -
Call Queue number as Fax Caller ID for Non Call Queue Members
Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members
2 votes -
fax delivery report
Customer wants to include on the fax delivery report a reason why the fax failed. i.e. the line was busy on the receiver’s side.
2 votes -
fax thread
When we receive the fax, I would like to have [ note ] session to make a note how i carried out the the fax. So It will be utilized as a good communication method for the fax message.
1 vote -
customized logo for fax
Having a customized logo for the email to fax feature, where in Admin can personalized their logo.
2 votes -
ability to recieve fax directly to the email without assigning a user extension as the operator
customer would like to receive the fax directly to the email address without assigning any user extension as the main operator
6 votes -
Receive Faxes from Automated Source
Ability to receive faxes from an automated source or system
3 votes -
Fax from RingCentral application contains last name
Hi team, Is there a possibility to hide/remove the last name of the user sending a fax from RC app using print to fax feature? Some of our staff member reported that they want to maintain their privacy and do not want their last name displayed in the fax that is being sent to recipients.
2 votes -
Fax From option when sending new fax
Option to remove company numbers on the list of fax from numbers when sending new fax to avoid users from selecting other company numbers other than their main company fax phone number are allowed numbers to be used.
4 votes -
There are no restrictions on users accessing the fax extension.
There are no restrictions on users accessing the fax extension. The customer wants all users to be able to access the fax extension simultaneously without encountering an error indicating that the maximum number of logged-in users has been reached.
1 vote -
fax forward
For fax forward, It will be very helpful and a needed feature to include original fax send ing party information in the banner/ribbon. For example, fax is received from 'A' to us('B'), we ('B') forward the fax to 'C'. How can 'C' only get info about original sender/'A''s on the banner/ribbon?
1 vote -
For fax forward, It is very helpful and a needed feature to include original fax sending party information in the banner/ribbon
For fax forward, It is very helpful and a needed feature to include original fax send ing party information in the banner/ribbon. For example, fax is received from 'A' to us('B'), we ('B') forward the fax to 'C'. How can 'C' only get info about original sender/'A''s on the banner/ribbon?
1 vote -
Auto Download Received Fax
Implement an option for automatic daily downloads of received faxes.
6 votes -
Custom cover page to show recipient fax number
When using a custom cover page it should show the recipient fax number.
16 votes -
Compose/New Fax Number Selection to Match Dialpad Caller ID Selection
Naming Convention on Number Dropdown Options for New Fax should be the Same on the Dialpad Caller ID Selection: When composing or sending new faxes, the site name appears on the site numbers, while on the dialpad, it shows the set name for the number. The new fax drop down should have the same view as the dialpad caller ID drop down.
1 vote -
Message only extension capability to have Email-to-Fax and Fax transmission Result notification
Message only extension capability to have Email-to-Fax and
Fax transmission Result notificationCurrent behavior: Message only extension does not have email-to-fax since it is designed for inbound, therefore fax transmission result is not also available.
Desired behavior:
1. To be able allow message only extension to add email to send email-to-fax
2. To be able to include feature of Fax transmission result notification in message only extension.Reason of request:
- cx needs faxes consolidated into message only extension (instead of adding a user extension)
- cx wanted to send fax (outbound) using message only extension
- cx wanted to…5 votes -
Ability to edit received faxes to add time and date the fax is received.
When someone sent a fax without time and date, you should have the ability to edit it and add time and date accordingly.
4 votes -
Ability to search text from the file attached to the sent fax
Need the ability to see the patient name from the file attached to the sent fax
1 vote -
Customizing Faxes: Removing "@rcfax.com" domain from email to fax
When sending a fax via email, the fax header and cover letter currently include the full email address (ie: 1234567890@rcfax.com. The customer only wants the destination fax number (ie: 1234567890) to appear on the header and the coversheet aligning with their branding and improving readability for receipients.
This enhancement would provide gerater flexibility and professionalism, catering to customer-specific needs and increasing satisfaction with the email to fax feature.
2 votes
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