374 results found
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Mitel 480G - Add Extension to phone home screen
Testing the Mitel 480G phone enrolled with RingCentral.With Mitel, the top bar on the home screen shows the user's extension. It does not with the RingCentral firmware. It is handy to see that at a glance.
8 votes -
Call Waiting ATA Device
Ability to enable call waiting to any phones connected to ATA device/box
1 vote -
Provide better support for ADA users with hearing impairments
Currently, there is little or no documentation on how hearing-impaired individuals can best use RingCentral. I reached out to support for advice on hearing aid compatible hardware or other solutions. I was provided links to external sites and hardware which was not compatible with RingCentral.
2 votes -
Call Log synchronization between Desktop App and Deskphone Unify CP600
The customer has set up a Unify CP600 with MAC 001AE8760C38 as deskphone. The provisioning of the phone was successful. Basic functions are ok.However, the settings for call log synchronization in the Admin --> Local Functions --> RingCentral API --> Sync.call.log menu are empty.Therefore no synchronization takes place. When they make a call with the Desktop App, the call is not displayed in the call log of the CP600.
1 vote -
Hyperlink to confirm a VM has been read
If I uncheck the read message from the advanced settings for voicemail. If I listen to the VM on the email, it will still be unread in the system. I would like for those rare occasions that the email template include a hyperlink that if the message is listen via email, a hyper link to trigger that the certain message was read so it clears the light on the phone. You kinda already have this with the app but a link within the vm email is also nice.
2 votes -
Accessing Company Directory by just pressing the Directory button
We need to have an option on the Yealink T48U desk phone to access the company directory by just pressing directory button without going to LDAP.
1 vote -
POS FOR BTCW
Customer is requesting a system that supported by BTCW for POS
2 votes -
A desk phone that can sync 365 contacts
A desk phone that can sync 365 contacts
2 votes -
Automatic Location Support for Cisco 8851
Davey Tree company has 900-1000 8851 phones they would like to reuse and that phone is not on this list currentlyhttps://support.ringcentral.com/article-v2/Nomadic-911-Automatic-Location-Updates-Overview.html?brand=RCUS&product=RingCentralMVP&language=en_US
5 votes -
add multiple pages of presence to our Yealink phones
We are trying to add multiple pages of presence to our Yealink phones. The only way to do this is for RingCentral to add that line of code to the phone’s firmware and then it’ll work.Yealink did not provide a firmware version, they said that RingCentral just needs to add that line of code to their existing firmware to get multiple pages of presence working.
1 vote -
bulk factory or password reset the phone devices
Hi,Submitting this feature request on behalf of a customer. They are moving services to a new provider, and they have around 40 phones that they need to reset so they can provision the device to the new provider. They are hoping that there would be a way to bulk reset the phones.
3 votes -
Published Mobile Contacts to Show on a Desk Phones Corporate Directory
When a users mobile contact is set to be published in the Corporate Directory, it should show not only on the RingCentral App but also on desk phones provisioned via assisted proovisioning.
2 votes -
Add Linkvil devices supported devices or devices with IP67 rating.
To support devices of Linkvil. Linkvil W611W Portable WIFI PhoneWiFi connectionIP67 rating (waterproof and dust resistant)
1 vote -
Allow Key 2 to be programmable/changed on Poly VVX150
Currently only Key 3 onwards can be changed, however where users are working with lower end Poly phones such as the VVX150, there are only 2 keys and both are reserved for the extension line.Please can we make Key 2 programmable for other extensions or pickup groups?
6 votes -
Ability for multiple users to log in on a desk phone
Hi Team, The customer would want to have the ability for multiple users to log in automatically on a desk phone.
1 vote -
Transfer incoming call on desk phone without placing the current call on hold
While engage on a call, I wanna be able to transfer the other incoming call to a different extension without having the current call place on hold.Example:Im speaking with one of my customers and another call came in. I will have a capability to transfer the incoming call to the extension that I want the call to be forwarded.
2 votes -
On code and off code short cut
Wants to have an option not to go to the menu anymore and input the code only straight to the keypad right away to forward a specific call.
1 vote -
Hot Desking Time Set Log off Parameter - Pick an exact time frame
Customer does not want our drop down window, nice to have but want a manual time frame, example, manual input of 10am to 2pm, 8:45am to 3:30pm, etc...
1 vote -
Yealink soft key Feature
With Vonage i just need to press the (envelope key) message key on his Yealink T48S and it will show all the new message/ missed call but now i need to check per the specific line before knowing if its a VM or missed call
2 votes -
Mitel original interface and option of forwarding
Would like to have the same interface before when the customer still in Mitel service.You just press the gear button, put the pin then select the extension it will go through.
1 vote
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