Skip to content
← RingCentral Ideas

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

(thinking…)

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

346 results found

  1. Softkeys Mitel 6900 phones

    Need the ability to program softkeys outside of the GUI which resets daily

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  2. physical phone profiles

    On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed call notification light change, ring tone setting, and screen timeout setting.

    3 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  3. Enable P2P video between Polycom VVX and CCX series phones

    My company has about 2,500 Polycom VVX 601 phones, all equipped with a Polycom video camera for P2P video calls. Polycom is no longer making the VVX series phones, so we're unable to get new phones for new employees, or replacements for broken phones, so we're starting to purchase CCX series phones.Currently, you cannot make a video call between a VVX and a CCX phone. You can make VVX to VVX video calls, and CCX to CCX video calls, but you cannot make a video call between the two series.This lack of interoperability is hurting the value of the phone…

    3 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  4. Changing phones

    I have a desk phone at the office and a desk phone at home. Currently the only way to swap the phones out is to log into the admin portal. I would like to be able to swap the phone on the actually desk phone.

    3 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  5. Option to Disable Missed Call Popup on deskphone.

    Would like to be able to disable the Missed Call Popup on Yealink T48S (and other Yealink models). Would also like to disable the MissCall Power Light Flash.

    10 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  6. Customize softkeys on yealink phones

    As per Yealink engineer, softkey layout of the phone is the special design of RingCentral, which cannot not be changed. There were customer prefers to have option to customize it themselves.

    20 votes
    Under Review  ·  2 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  7. Visual Voicemail on Deskphone

    Coming over from Mitel and having the ability to see which voicemails are which on a screen would be very helpful to my users. Mitel had Visual Voicemail where I could see who the message was from and select that message instead of checking them all.

    3 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  8. Allow changing the inter digit timer on desk phone

    There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists on other phones, but I would guess that it does. The value of the inter digit timer is 3 seconds and apparently cannot be changed. That means that when you're dialing a number on a J139, if you pause for 3 seconds the phone will dial your partially-entered number and you'll get an…

    4 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  9. Shared Lines for Polycom CCX series phones

    Add Shared Lines compatibility for the Polycom CCX series phones. The new Polycom phones are currently not supported.https://support.ringcentral.com/article/Shared-Lines-System-Requirements.htmlhttps://support.ringcentral.com/article/5927.html

    1 vote
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  10. View Call Map

    It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.

    4 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  11. Add Polycom VVX 600 as supported device for Hot Desking

    We would like to see the Polycom VVX 600 be added as a supported device for the purpose of Hot Desking

    16 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  12. Ability to add Company Logo in Desk phones

    We need our deskphones to display our company logo for business purposes.

    18 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  13. Adding 2 expansion modules for VVX 450

    We want to have presence for the whole organization. We would like to have this feature added for the polycom. We need it badly. We only have access to one expansion.

    3 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  14. Stop Polycom phone restarts when changing user hours

    STOP restarting Polycom phones when changing user hours.This seems to be a new feature. The phones restart when changing user hours. This is a terrible feature. Changing user hours happens all the time. Restarting phones interrupts employees workflows, customers can't get thru etc.

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  15. Poly CCX 400 and CCX 700: Digit Map Timeout

    A default timeout value is 3 seconds. It is not enough time for users to transfer a call.

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  16. Make changes on provisioning server: CISCO Short Interdigit timer

    The end user is having problems with the call failing because they do not dial fast enough. We attempted manual provisioning but, this will take too long in the future if we make any changes. Because we will have to touch every phone, every time.

    2 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  17. Polycom Transfer to Directly Voicemail

    You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?

    5 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  18. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    We need to work on getting the Poly Roves certified for a variety of customer opportunities. Retail, Healthcare, Warehouse and Manufacturing. They have line Presence button, are ruggedized, and more configurable

    33 votes
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  19. Control of Call Queues through hardphone

    The ability to toggle between call queues from a button on your hardphone instead of only through the app.

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  20. Option to customize the call wait notification

    Add an option to the call wait feature for the phone to ring instead of just a beep and pop-up notification on the screen of the phone.

    1 vote
    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
1 2 … 13 15 17 18
  • Don't see your idea?