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  1. There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

    1 vote

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  2. Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transferring party would be automatically connected to the party that they are trying to transfer to. Then they could ask if they wanted the call.

    2 votes

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  3. Assuming there is no technical reason it wouldn't work, just need to add the ability to expand Polycom VVX devices with Sidecars when Shared Line Groups are added. Service Web will not allow you to add a Sidecar to a phone that has Shared Lines.

    2 votes

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