388 results found
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Persistent Volume Settings for Polycom Phones
Currently, when using Polycom phones, the volume settings revert to default levels with each new call. This behavior can be inconvenient for users who prefer to set their own volume preferences and have them persist across calls. This feature request aims to introduce the capability for Polycom phones to retain the user's desired volume setting consistently from call to call.
Benefits:
Enhanced User Experience: Users will have a more personalized and consistent experience with their Polycom phones by not having to readjust the volume with every call.
Increased Productivity: Eliminating the need to manually set the volume for each call…4 votes -
The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone
The Customer would like to have the option to hide the number showing on the upper left of the Cisco Phone.
She doesn't like to see the number showing on the Cisco Phone.
1 vote -
Log into hotdesk for multiple phones
A feature in which a user can log into multiple hotdesk phones
2 votes -
Can Ringcentral add Poly Savi 8445 for use with softphone
Would that make and model of headset work with softphone or be available as the recommended headset?
1 vote -
Cisco 8861 - Shared Line/Hot Desk Timeout
Like the other device types and models, such as Yealink and Polycom, Cisco 8861 should not have a long reconfiguration period when signing out and signing in with a different user.
Check this CISCO article where it could be a custom config that RingCentral can implement to remove the reconfiguration in between shared lines login: https://community.cisco.com/t5/collaboration-applications/all-phones-restarted-while-login-with-extension-mobility/td-p/4459948
2 votes -
Make Apple Airpods more compatible with Poly phones
Make Apple Airpods more compatible with Poly phones. Airpods is no listed on the recommended handset and hopefully, it will be included soon.
2 votes -
Customized ringtone for Desk phone
Is sit possible to add a Customized ringtone for the Desk phone for a specific number dialed, queue, or IVR
12 votes -
Display Device Name on Switch Port Name in RingCentral
The current configuration in RingCentral allows for device names to be modified within the admin portal. However, there is a missing feature where these device names are not reflected on the switch port name, making it challenging for network administrators to identify devices connected to specific switch ports. Introducing the ability to display device names on switch port names in RingCentral would greatly enhance network management and improve overall visibility.
1 vote -
Cisco ATA192 Ethernet Port Fully Functional
Please allow the Ethernet port on the Cisco ATA192 to be fully functional and allow devices connected to it to connect to the "uplinked" LAN.
2 votes -
Logitech H540 Noise Cancellation
Customer is using Logitech H540 but the noise cancellation is not working, customer already manage to enable noise cancellation on the app.
2 votes -
Auto Answer for Cisco ATA
We need to have an auto-answer feature available for Hard phones especially for Cisco ATA-191.
2 votes -
Call Queue Log In/Out programmable key on phones
Key Programming: Allow a user to have a log in/out key assigned onto phones for Call Queues. This could be log in/out "all" queues but would be beneficial if you could assign All, or specific queue per key. Many clients (medical office, schools) do not use an application and having a programmable key to turn on/off call queues is a huge step forward.
10 votes -
Transfer live calls directly to the voicemail of a user extension using Mitel desk phone
We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension.This feature will be a great help to us because the calls will not ring on the user extension if its not that urgent.
7 votes -
Polycom
Need to remove the name of the user extension on the Polycom phone when receiving calls from call queue.
2 votes -
Add Yealink 79P to device that can receive page
Add Yealink W79P as a supported device that can receive page via paging only group.
6 votes -
Default Option to Change Color Tone for Mitel 6940W IP Phone (Non-Billable Custom Configuration)
The proposed feature seeks to introduce a default option for changing the color tone on the Mitel 6940W IP Phone, ensuring users can adjust display settings without incurring additional charges for custom configurations. Currently, users lack the ability to customize color tones without engaging in billable custom configurations, limiting their flexibility and usability of the device.
2 votes -
Ability to customize Record User name over the phone
Ability to customize Record User name over the phone.
1 vote -
Customer wallpaper on Mitel 6900 series phone
Please find away to allow custom wallpapers to be applied to the 6900 series Mitel branded phones.
3 votes -
Allow Custom Wallpaper on Cisco phones
Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.
26 votes -
Full Support of Paging Devices instead of manual configuration
Full support of paging devices instead of manual configuration, currently we are getting the sip to the admin. It would be effective if the paging devices could also be provisioning normally like the other phones.
2 votes
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