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346 results found

  1. Video Intercom

    Looking forward for a feature that allows us to use Video Intercom

    3 votes
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  2. SIP Settings for analog device used for doors and security aside from manuall provisionin strin

    SIP Settings for analog device used for doors and security aside from manuall provisionin strin

    1 vote
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  3. CISCO CP Series - Firmware Update 12.0 Above

    There are integration systems like Multicast Streams that require software version/MPP version to be updated to 12.0 or above. However, the phone reverts back to the default firmware and does not accept the manual firmware update. Allow phones to have default firmware version 12.0 or above.

    5 votes
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  4. Customer wallpaper on Mitel 6900 series phone

    Please find away to allow custom wallpapers to be applied to the 6900 series Mitel branded phones.

    2 votes
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  5. An option to check the history of the deskphones

    An option to check the history of the desk phones.The customer would like to have an option in the portal to see the history of the device
    (from what extension or number it was assigned before re-assigning it to a new user?).

    2 votes
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  6. Call Queue Log In/Out programmable key on phones

    Key Programming: Allow a user to have a log in/out key assigned onto phones for Call Queues. This could be log in/out "all" queues but would be beneficial if you could assign All, or specific queue per key. Many clients (medical office, schools) do not use an application and having a programmable key to turn on/off call queues is a huge step forward.

    5 votes
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  7. Detailed monitoring of Polycom phones

    We are putting in a network management system (AUVIK) to get a complete overview of the equipment on our network. The NMS sees the phones, but only provides basic information. Is there a way to get more information? Possiby SNMP? Our physical phones are all the Poly CCX 400.

    1 vote
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  8. Turn Custom Rules on and off Via a Physical handset.

    this would be useful because a lot of customers don't want to have to login to the web portal to do this. they want a button programmed on the handset that they can just push to turn on and off. Same goes for the RC PC App. if it can be done in there as well by just toggling a switch on and off. many customers would love the convenience that would bring them.

    5 votes
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  9. Private Parking Functionality for Yealink W76P Cordless Phone Using DTMF Code

    I am a user of the Yealink W76P Cordless Phone and have been thoroughly impressed with its performance. As I continue to utilize this device within my organization, I have identified a feature that I believe could significantly enhance its utility.I am writing to request the addition of a private parking functionality that can be accessed using DTMF codes on the Yealink W76P Cordless Phone. This feature would streamline our internal communication processes and improve the overall efficiency of our operations.The ability to utilize DTMF codes for private parking would allow us to seamlessly park calls for specific users or…

    1 vote
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  10. Redirect missed calls to Fax/Printer rather than sending them to voicemail.

    Our goal is to introduce a feature that automatically redirects calls to the fax/printer when a user extension fails to answer.

    1 vote
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  11. Ability to monitor calls using deskphone

    We need a way to monitor calls using deskphone

    1 vote
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  12. Ability to add multiple same extension on others phone presence

    Capability to add multiple extensions same users of some elsedesk phone. Currently, it will allow you to add 1 line per user.With this, can can utilize placing a call on hold and different extensions can answer it without affecting the other calls on hold on different lines.

    1 vote
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  13. Polycom e400 added to the list of certified phones

    cx wants the e400 polycom to be added with the option for assisted provisioning

    1 vote
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  14. Show Original Callers Number in Caller ID When Transferring Calls on Mitel Phones

    We are having an issue where the wrong caller ID is displayed when we transfer calls. When you transfer a call, if you press the speed dial on your phone, it will display the user's extension for the person receiving the transfer instead of the caller’s phone number. It is very confusing when we answer the phone expecting it was an internal call only to find an external caller. It appears that this was corrected for some other phone manufacturers, https://ideas.ringcentral.com/ideas/ENTCOM-I-48. Can you please correct it on the Mitel phones? We are using the Mitel 6940 phones.

    17 votes
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  15. Connect an external speaker to Desk Phone

    We have a desk phone used in a loud warehouse. We need a way to increase the volume of the desk phones volume for the ring tone on inbound calls substantially so workers not nearby the phone can still hear the phone ring throughout the warehouse and come to answer it when needed. We want to connect any speaker attachments or devices available that are compatible with Yealink T46U desk phone model.

    1 vote
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  16. Add Viking Door Intercom Box as supported device for Paging

    Requesting to add Viking Callbox as a supported device for paging. Viking is also a SIP-based device that works like Algo and Cyberdata.

    2 votes
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  17. Enhanced Compatibility for Poly Edge E Expansion Module

    Objective: The purpose of this feature request is to enhance the compatibility of the Poly Edge E Expansion Module with the RingCentral system. Currently, the module is restricted to displaying a maximum of 48 name/number entries, and manual configuration attempts are rejected by the RingCentral server. This proposal aims to ensure seamless integration, allowing for more than 48 entries and, upon certification, facilitating assisted provisioning for users.Background: The Poly Edge E Expansion Module is currently not fully supported by RingCentral, and manual configurations are met with rejection by the RingCentral server. The accessory is expected to be certified in the…

    1 vote
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  18. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

    Hi we have Mitel 6940 phones at our offices, running on the RingCentral platform. The Mitel 6940 phones seemingly have the capability to transfer calls directly to voicemail via a "VM" softkey that appears when transferring calls (see YouTube video: https://youtu.be/Dfccs5AnSNY). However, it does not show up for us. After discussing with our RingCentral representative, it seems that this feature is not enabled for these phones on the RingCentral platform. Would be great to have this feature available as it's heavily used in our environment.

    32 votes
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  19. Polycom VVX 311 Blueooth Compatibility

    It would be great for the phone to be compatible for Blueooth Headset.Specially for Jabra Evolve 65

    1 vote
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  20. Be able to handle multiple conference calls using deskphone

    When the user is on a conference call, he should be able to take another call leaving the 2 person on the conference and continue the conversation. And the user would like to be be to junp from one conference call to another.

    4 votes
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