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712 results found

  1. Exclude internal calls from block all numbers feature.

    1 vote

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  2. It is great to have a volume control to the call recording announcement.

    1 vote

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  3. bulk delete inactive desk phones
    an admin should be able to delete in bulk RingCentral admin portal data such as devices that are inactive or currently not in use

    2 votes

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  4. The customer wants to use a different ring central phone number/caller id name to his own ring central account caller id option.

    1 vote

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  5. We would like the ability for someone on a local conference call to be able to leave without the call ending. Having the ability to get multiple people on a quick call is great but if someone needs to drop off they shouldn't have to start up a new call.

    7 votes

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  6. Ability to choose whether calls are routed to voicemail or answer it when someone called in to the main number using a deskphone.

    2 votes

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  7. I'd like to apply a template and set a Delegated / Shared Line, but I don't see a template available for VVX250.

    2 votes

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  8. Allows Park Calls to automatically forwarded to the voicemail after exceeding the time out minutes

    3 votes

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  9. Option for uploading key templates to all phones.
    Currently it's setup to manually add it per phone but wishing that there is a feature to upload key templates for all phone users that has the same devices on the account

    1 vote

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  10. 2 votes

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  11. Phone device that automatically pick up calls

    1 vote

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  12. Currently it does not include the curse word it has **** in place. Would like to have a toggle option to allow profanity on or off

    3 votes

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  13. need to autologin/keep a user (for a conference room) when the phone restarts

    1 vote

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  14. It will be more efficient if we have a call rule to record specific calls from specific phone number

    1 vote

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  15. Make it so admins can lock settings so users cannot change them on the mobile app. This is specifically the user settings. We have a complex set up and it includes users being able to receive calls on call and with notifications. Our users frequently change setting and the only setting we want them to be able to change is to Do Not Disturb. Unfortunately they change notification settings and a variety of other settings, which makes it a nightmare for our admins to revert back.

    7 votes

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  16. I understand that RC may want to reduce its bandwidth use, but please bring back the default setting for audio files to be attached to emails. The text translation of messages is mostly inaccurate. If RC is not going to bring back the default setting (as it was 3 years ago), please make the ability to switch this back on more intuitive than then hidden steps required (go to Notifications tab > Messaging Notifications > Change Basic to Advanced Settings > click Customize Notifications for Voicemail Messages > tick the box to attach the file). Our expectation is that this…

    2 votes

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  17. Customer would like to have the capability to use the dial pad for Yeahlink WH67 headset for making calls.

    2 votes

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  18. Requesting to display the name of extension being dialed when connecting calls to the user's Ring members, currently when call is connecting to the other member under the user's ring settings, it only shows the number dialed by the caller and not the name of the user

    4 votes

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  19. calls from answering service are forwarded to customer s ring central number, so staff can answer their calls. but if no staff is available to pickup the call, the forwarded call should be able to retrieve the said call after a number of rings so the caller can leave a message on their answering service and not RingCentral.

    1 vote

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  20. Add the feature for when the caller presses 1 for English or 2 for Spanish (or any other language) to display on the phone screen so that the staff can answer the phone and greet the clients appropriately.

    1 vote

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