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  1. Customer would like to have soft background music while on call. The setting where they can upload an MP3 file.

    1 vote

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  2. Hi Team,

    Client suggest was on how they can still use deskphone on a Voip blocked countries in middle east. Possibly using a Virtual Tunnel.

    Regards
    Ram Carillo- RC Staff Support

    1 vote

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  3. No one is logged in to the hotdesk phone, however, when someone calls the number assigned to that phone, it is still ringing and capable of receiving inbound calls. The hotdesk phone should have the capability not to receive inbound calls when no one is logged in to it

    1 vote

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  4. If a user answers a call on their poly desk phone and hits transfer, but another call comes in through the call queue before the user can type in the extension for the initial transfer. They are unable to continue the transfer unless someone else in the queue pool answers the call or the caller hangs up.

    1 vote

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  5. If the customer dials the main company number and selects the option, calls will be routed to a dedicated line to enter the code to join the conference call.

    1 vote

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  6. Number of callers in queue should be changed so we can program any number in there as defaults of 5-10 -15 etc sometimes is not realistic

    1 vote

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  7. Feature Request Description:
    customer wants that voicemail prompt to be slower when providing the number who left VM

    Expected Behavior: voicemail prompt to be slower when providing the number who left VM
    Current Behavior: prompt too quick that they cannot take note of the number

    1 vote

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  8. Akila wants Ringcentral Sri Lanka numbers to be used as Outbound Caller ID's. Currently it shows as a restriction in Sri Lanka.

    1 vote

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  9. 1 vote

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  10. Include this feature within the MS Teams Embedded App similar to what is available via the desktop app

    1 vote

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  11. How to disable the key beep when dialing the caller's number on embedded app 2.0 Teams

    1 vote

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  12. 1 vote

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  13. Customer wants to have an option for multiple extension to pickup the call at the same time

    1 vote

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  14. Have Extension line on physical phone display the Caller ID of who they are talking to. This would allow greater collaboration so other users could see who everyone else is talking to.

    1 vote

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  15. Hi we would to have the ability to do outbound calling on Free account

    1 vote

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  16. Make it possible to force specific users to only use the web browser version and never give them the option to download or use the mobile or desktop app.

    1 vote

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  17. In the attached screenshots, I'm searching for a contact by entering the last 4 digits of their phone number but I get no results.

    1 vote

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  18. It takes me a few minutes at startup to get the RC window size, shape, location, and display mode set up. Suggest those be saved at close, and then used to display the window on open just like it was a close.

    1 vote

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  19. A kind of feature that would allow us to make sure our phone lines are working correctly? At the moment we're doing it manually, calling each line and making sure the call comes in, but is there any automatic process we could implement?

    1 vote

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  20. I would like to see the "Answer page ring" feature on Mitel desk phones. Currently, paging doesn't work with Mitel desk phones when using Ring Central. Having this feature for user's would help greatly.

    1 vote

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