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2814 results found

  1. Currently, we only have "Miss call VMs, faxes and text" notification settings in one option to turn on or turn off on RingCentral Mobile App. Customer only want to disable the Fax Notification.

    1 vote

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  2. When Android Auto Wireless is in use the RC app does not send through audio and tries to route the call through Wifi when no internet connection is available since it is only using wifi for the connection to Android Auto. We don't want to use our cell phone number for the calls. Direct dial data has only wifi or mobile data, wifi or carrier minutes only. You should add an option for Mobile Data Only that way RC app would not think the wifi connection is an actual live internet connection and would not use it.

    1 vote

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  3. It would be useful if our customers will also be able to use their Ringcentral account to send faxes whichever part of the world.

    1 vote

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  4. We service our customers on a simi annual basis and we lose the history of our SMS conversations with those customers every few months (it does not show up on the desktop app/mobile app). Currently, we have to start a "new" text conversation everytime we reach out to our customers because we do not know what was said during our previous converstion with them. It is VERY helpful to be able to see ALL of the communciation that we have had with that specific customer in the past! Please fix this.

    4 votes

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  5. SMS can be backup to a third party cloud system such as iCloud, Google Drive, Dropbox and ect. This is for them to retrieve it just incase the system or accidentally deleted the SMS

    2 votes

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  6. Need to have the ability to see a Site phone number in the company directory. There is already an option to have it added to Directory Assistance, but from what Support has told me Company Directory Phone numbers are only available at the User level.

    2 votes

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  7. I believe there is a need for a counter on the tray icon showing the number of missed notifications. This feature is currently in Teams messaging.

    1 vote

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  8. When SMS is sent toll free numbers that does not have SMS capability, it should fail for the bundle not to be used

    1 vote

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  9. Behavior: Have an option from the Glip app to sync the MAC Contacts to as this feature is available from the spartan appConfiguration: Settings > Calendars & Contacts > Apple > Contacts

    1 vote

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  10. There should be a feature that allows screen recording of the calls when calling from and receiving calls from RingCentral app

    2 votes

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  11. In a call queue, a feature requested by the customer to automatically put the call into a message or SMS when the user is in a meeting

    1 vote

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  12. transferring calls back and fort from Ring Central to external number like it was an extension on the ringcentral app.

    1 vote

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  13. Wants an option to toggle from speaker and microphone headset and with the desktop microphone and speaker without doing it manually within audio input and output.

    2 votes

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  14. On the MVP application, having a team edit option that unlocks a checkbox for the teams and/or direct messages so that they can easily be selected and moved in to folders. Use cases: New team is added and you want to select all of the direct members at once and move them to a folder for easier organization. A new issue has come up and several new teams have been created, this would allow you to move all relevant chats to one folder. New manager needs to add all of their direct reports in to a folder.

    2 votes

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  15. To have a feature when a digital line is being called, it would automatically be dialing 911

    1 vote

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  16. Customer would like to have an option to stay in the middle of the screen during RingCentral video meetings. It can be compared to other Video meeting platforms

    1 vote

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  17. If you have more than 3 accounts that you need to check from time to time, it will be easier to switch between them without having to sign out from one of them to sign on to another one.

    1 vote

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  18. Banking and other account verification is done through short code texts, and currently RC doesn't have functionality to reply to those texts.

    9 votes

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  19. It would be helpful to have a capability on the app on which the device the call would ring to - between the app or the physical phone assigned to the extension. This is a lot easier instead of going to the admin portal.

    1 vote

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  20. Transfer participant from RC meeting to another RC Meeting or a phone call

    1 vote

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