3170 results found
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Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...
...ection for Android. Would like to answer calls using mobile data on an Android phone on an active call on the mobile number and answer another incoming call on RC mobile app.
30 votes -
Bulk update sync email for Contacts and Calendars
It would benefit our companies if we have the option to update the emails sync to our contacts and calendar in bulk, instead of updating them one by one.
4 votes -
BCA (Bridge Call Appearance) für Client
BCA for Softclients , to follow the delegated line way (BCA) for devices as well for the Desktop app to allow mix and match.Organizations would like to use BCA not only for desk phones, but other colleagues using soft client only should be able to join the BCA groups
9 votes -
Ability to block group texts
The Customer wants an option to block group text messages, as they prefer to have that feature, than to manually block the related numbers in the group.
1 vote -
Caller ID Label Names for Call Queue Numbers
Request: Enable display of label names for individual numbers in the "My Caller ID" dropdown list associated with Call Queue extensions.
Explanation: Currently, the Call Queue (CQ) name appears in the "My Caller ID" dropdown instead of specific label names assigned to individual numbers. This is because numbers are directly assigned to the Call Queue extension. Displaying label names would enhance user experience and clarity, especially for identifying incoming calls.
Benefit: Improved usability and caller identification accuracy for users managing Call Queue extensions.
4 votes -
Hide gifs in messages
When users send gifs to one another, the movement of the gif can be distracting, or the gif itself may be undesirable to see continuously. An option to collapse the gif and hide it from view in the message would be super helpful. (Slack has this feature)
6 votes -
Overwrite status synced with Google and Outlook calendar
It is a benefit, that RingCentral MVP (and the partner brands) syncs the status with workplace systems from Google and Microsoft.But it there are situations where the user likes to set the status manually to 'available' and so overwrites the synced status from the calendar. This is a valid use case, when a meeting ends earlier and the user like to show the colleagues, that he is available now (without changing the calendar entry, which is cumbersome)Or the user has a blocker in the calendar but should be reachable anyhow.
7 votes -
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
Add a toggle on the Application that makes it easier and faster to turn on/off CALL FOWARDING. Right now, we have to navigate though setting
1 vote -
Add An Option for Admin to Prevent Certain Users to Create Team Chat/Message Within the App
This is to prevent group toxicity within working hours & promote productivity on the floor.
12 votes -
Click to dial to route to mobile app
Add a feature when you Click to dial, it will route to the mobile app.
6 votes -
Automatically print fax without being required to sign in to RC App
Customer has a separate extension for their fax number and no one is signing in to it. They want the faxes to still do Print-to-Fax even without being required to sign in. Faxes are received but it doesn't print automatically when no one is signed in to the fax extension
8 votes -
Change text bubble color from Dark background to a lighter background.
I have visual issues with dark backgrounds and white text. I need the blue bubbles and white text to go back to the way it used to be, which was the same as the incoming texts.
5 votes -
Able to add guest contact to quick contact
Able to add guest contact to quick contact
6 votes -
Desktop Pairing mode using desktop app pop-up dialpad
Currently, if using Desktop Pairing mode to use the app to make calls through a deskphone, you do not get the application pop-up dialpad. If you want put a call on hold or transfer while in this mode, you have to do it from the deskphone itself. Would like to have the full desktop app experience while connected to the deskphone (like the ability to put calls on hold/transfer calls from the desktop app while paired with the deskphone).
3 votes -
Sending fax from the contacts RingCentral app. should Identify automatically the fax number saved on the contacts.
When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fax number. The current behavior is when you choose a contact on the contact list and try to send a fax to that contact with multiple numbers, it always sends to the first contact number and does not automatically send a fax to the fax number registered to the contact reason why the fax is failing because it…
15 votes -
Add bio on RingCentral App
Ability to add bio (short description of a user) via the RingCentral App
2 votes -
Enable option to limit a specific RingCentral app notifications
The customer wants to limit RingCentral app notifications. He only wants to disable call park notifications even if he is added as a member of a call park and still continue to receives other app notifications.
11 votes -
Chromebook log-in sync to RingCentral App
We have SSO turned on. Most users are on a chromebook. We need to access the app glip. We are looking for an option to sync the log in however it is setup to log in first in RingCentral not sync even using the option for SSO. The glip app does not always work unless we connect to Ring Central first -
then we can connect to the app.2 votes -
Unable to receive groups SMS for T-mobile numbers
In response to the high demand from partners who require special group messaging functionalities, certain carriers have already acknowledged their efforts toward finding a resolution and receiving group SMS from T-mobile numbers are one of them.
13 votes -
Remove or restrict option to choose "invisible" status
Remove or restrict option to choose "invisible" status
24 votes
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