3033 results found
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RingCentral App Access for shared lines extension
Customer would like to have access to the app even thou they were assigned to a shared line
16 votes -
Telus - Increase the limit from 4 free seats per user extension
The customer wants to have multiple users to use the same line using their Telus app without deauthorizing
1 vote -
Caller ID and Call Queue name not showing when answering on MS teams
When answering calls using MS teams app, it should show the caller ID and call queue name
6 votes -
Improve Bluetooth connection for RC app.
the app that is for android for some reason when its connected to a bluetooth device like a car when he gets calls and tries to answer it it will automatically end the call and it goes to voicemail
3 votes -
RingCentral Dialer to be always embedded in the app
In RingCentral when I am on a call, there is a separate dial-pad window that shows up outside of the RC window. Can we have the option to get this embedded back to the RC Window?
3 votes -
Automatic Select of Caller ID based on Area Code
wanted to have feature that will allow users to dial out to clients using different area codes depending on the number that they are dialing out.For instance, if they are calling someone from 916 area code, they wanted to appear as if they are also calling from the area with 916 area code.
5 votes -
Shared Fax with Designated Inboxes
Shared Fax with Designated Inboxes
This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.
Here's a breakdown of the functionalities:
• Group Management: An administrator can create groups of users and assign a shared fax number to the group.
• User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.
• Individual Inboxes: Each…
1 vote -
Log into call queue
A feature in which a user can log into the Ring Central app using call queue credentials
1 vote -
Option to disable webinar pop up
Our account was subscribed with webinar trial and our users are getting random webinar popup which we find annoying, It would be useful if there is a way for our users to toggle off the webinar pop up
3 votes -
Ability to play audio while on active call
It will be helpful for the customer and their business if they will have option to play audio while on active call.
2 votes -
Disable separate incoming call window in RingCentral Web
Can we have the option to disable the separate incoming call window in RingCentral web? It's a little bothersome when you are typing something, and you get interrupted by that window. I am fine with tabbing back over to answer a call; in addition to using the call options. It was fine before the new UI kicked in.
2 votes -
Add the Using closed captions and live transcription during RingCentral phone calls for RingCentral UK
Add the Using closed captions and live transcription during RingCentral phone calls for RingCentral UK customers. Currently, this feature is only available to RC US/CA brands. Should be also available to RC UK/EU
1 vote -
DND Timer for Lunch
Would be nice to have a way to set DND at a user level in the Ring Central app.For insance going to lunch, set DND for 1 hr, this way it automaically accepts Q calls after the hour break and you dont "forget" to turn it back off.
18 votes -
allow site change on the ringcentral app to toggle caller id from one site to another
if customer only have 1 user ext but has multiple site they would like to have the ability to use the numbers from one site to another. and that they will not need to login via admin portal.
1 vote -
Accessibility options for the visually impaired please.
Accessibility options for the visually impaired please. Options to increase the size and boldness of the font so that it is more user-friendly for those of us who are legally blind, etc.
5 votes -
A button for status change
Customers prefer a quick way to have their status message be changed on the application just like with what there is for DND status. A button to click on or a dropdown to choose from is what's being requested.
3 votes -
Option to auto-update app in admin portal/access
Is there a way to push the updates from the Admin site - company wide - rather than updating each individual workstation one by one?
3 votes -
Sync desk phone status to RingCentral app
Need a feature to synchronize the status of a desk phone to the RingCentral apps. Example: If the Yealink device will be set to DND, the RingCentral apps status should change to DND as well.
13 votes -
Don't Auto Close Profile Menu
In the EX client, when you click on the bubble, that could contain your picture, leave that window open until user decides to close. Meaning; if I need to change my availability, status and turn on accept call q's instead of that window auto closing like it does now, causing me to have to open it again, leave it open with a X in the upper corner to close when you are done with that window.
1 vote -
Ability to label a fax on the list
Right now, the fax is labeled with who it is from in the inbox.We would like to be able to label each fax for our purposes (ie, what it is)Then we could scan the list to find the faxes we need, rather than having to open up each one to see what it is. We were able to do this with our previous provider of faxes.
6 votes
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