2788 results found
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Have 911 call information on the Analytics page
Would like to be able to pull a report of 911 calls made from the Analytics page
4 votes -
Disabling only fax notification on Iphone
Disabling only fax notification on Iphone
3 votes -
I am looking for a transcript of the messages within the internal direct messaging application
Wanted to access messaging transcript of a different user extension using RingCentral Application
3 votes -
Bulk Enable Users after Locked out by fail login attempts
Multiple users got attacked by external scripts on anonymous servers, and they got logged out of their RingCentral services. To bulk enable users's account, we would like to have a function to mass enable accounts instead of going into individual accounts to enable the users again.
12 votes -
Use External SMS/ Phone app for RingCentral messaging or calls
Is there a current or planed integration that allows users to use an external app to send SMS messages or make and receive calls using their ringcentral number? The RingCentral mobile app is missing a number of features that are popular and available in most modern messaging apps. You can't reply to a message where the message you are replying to is quoted. You can't add reactions to messages to indicate that you liked the message. When I send a message to my clients... I can see that they liked a message because I get an actual message saying the…
1 vote -
1 vote
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Centralize option to Managing Launching external app for users
To have a centralized setting wherein I can manage launching an external app for all users instead of individually setting it up per user.
1 vote -
Fax Broadcast on the RC App (Group Contacts)
To have the option on the RC app to use the group contacts created in the admin portal in doing a fax broadcast.
6 votes -
Wants to add an external number and include it to the outbound caller id lists.
To allow an external number that can be used as part of outbound caller id lists and will label "do not call" a feature just like call handling but for outgoing calls.
3 votes -
Group texting for U.S. Territory Numbers
We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Request to be able to send U.S. territory numbers group texts.
6 votes -
Linking Tasks
We often need to open tasks from inside of one team to another. It would be very useful if we could link tasks together. Even if there were a simple "Task ID" which could be linked via @ or # that would prevent us from having to go back and forth between teams to track our work progress.
7 votes -
Auto retry failed faxes when getting a busy signal
. This enhancement will significantly enhance the faxing functionality, particularly for phone numbers that are configured to receive incoming calls as well. With this update, users can expect smoother and more efficient fax transmission, ensuring that their messages are always delivered accurately and on time.
1 vote -
Archive Internal Messages
It would be a better way to keep records of Internal Messages, rather than using Message Data Export, which comes in a form of a report/log (not very User friendly).
1 vote -
Ability to access the call recordings even if the user is not part of the call queue
call recording from the call queue should be able to access the users even though they are not part of the call queue
1 vote -
Ungroup messages sent on a different timestamp
Each messages sent on a different timestamp are showing in the same thread or under one name/avatar of the sender. The customer is requesting to have an option to send messages separately because if the sender is sending a different thought with or without a little difference on timestamp, messages should be sent on a different thread or avatar.
1 vote -
Dial 211 or 311 on the App or the Phone
wanted a way to dial 211 and 311
20 votes -
Ability to turn off new feature tutorials
Need the ability to turn off the new feature tutorials through the RingCentral Mobile app on iOS devices
1 vote -
Fax transmission notification to include copy of fax.
Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.
68 votes -
Customer want to have the option to see the available members on call queue using the RC app
Customer want to have the option to see the available members on call queue using the RC app
2 votes -
Call Transcript
I just want to know if it's possible to have captions or subtitles from the other person when I'm on a call using the RING Central app.
2 votes
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