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Phone & Messaging

Phone & Messaging

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3146 results found

  1. turn off the advance settings for messaging notification and stick to basic

    1 vote

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  2. When an employee resigns or is no longer active, admins should be able to delete their old messages.

    12 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  3. With 'Desk Phone Pairing' enabled, please provide the ability for the user to answer the call with their desk phone and still have all the active dial pad features on their softphone vs. having to answer on the softphone to enable the dial pad features.

    12 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  4. I only sometimes get notifications from the phone app and frequently miss messages or texts I should be responding to. It would be nice if there were an app for Apple Watch as well so that the two could work together.

    5 votes

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  5. Wants to stop external calling on the mobile app.

    An option to assign a role/permission restriction to just stop external calling from the mobile app only and just use the RingCentral Desktop app as the one with external calling functionality.

    1 vote

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  6. Show time stamp in addition to the date on the list of call recordings on the desktop app.

    2 votes

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  7. External guests are being blocked or automatically disabled after creating free accounts for RingCentral Messaging using either the browser version or the desktop app. Can't add external guest users to our contacts who are using a free account nor they can't use RingCentral Messaging at all.

    8 votes

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  8. In the desktop app and are in the phone section and hover over internal calls it should give you the call option first then the message function. Right now it gives you the message function and the video function and to use the call function you have to select more. It should work like it does on calls that are external where it gives you the option to call and text.

    1 vote

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  9. Feature to turned of when we send group text messages or broadcast a message

    2 votes

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  10. It would benefit our companies if we have the option to update the emails sync to our contacts and calendar in bulk, instead of updating them one by one.

    3 votes

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  11. In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this.Might be worth while to expand the search range to include all details.

    9 votes

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  12. Create a feature for pop-up notifications for incoming video calls, so that we can accept or reject the video call even if the app is running on the background or is minimized

    2 votes

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  13. Allow us to enter specific contact information in recipient section of your FAX templates. In order to send a proper fax, we have to upload our own fax cover sheet.

    15 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  14. When I get a call for one party and tried to add a call to the current call, the third party's call goes to voicemail. I am not able to release just the voicemail call. I would have to hit the hangup button which in turn releases both calls. My intension is to have 3 people on the line and when I am finish with one, I can release them and continue my conversation.

    28 votes

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  15. It would be great to start/schedule conference call using another user's Host code

    2 votes

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  16. We have received feedback from our valued customers regarding the convenience of downloading/exporting voicemail data from the admin portal for all extensions.To enhance user experience and streamline processes, we kindly request the implementation of a feature that allows users to easily download/export their voicemail data in bulk directly from the admin portal.Presently, our customers are advised to perform this task manually, and we believe that incorporating a bulk download/export functionality would significantly improve efficiency and user satisfaction.Your consideration of this feature request is highly appreciated, and we look forward to any insights or updates on its potential implementation.Exporting message data…

    8 votes

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  17. Option to Login to RingCentral App without email activation

    4 votes

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  18. on ring settings to select which ringcentral app to answer incoming call, whether to answer the call on mobile app or desktop app

    1 vote

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  19. 2 votes

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  20. Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would show your active call, and you were allowed to click actions on the app such as transfer a call directly to someone's voicemail by clicking 2 things, then you would hang up your physical phone.

    160 votes

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    1 comment  ·  Application  ·  Admin →
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