1786 results found
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RC Personal Contacts in RC App Connect (PipeDrive)
Ability to use Personal Contacts in RC App Connect for PipeDrive
2 votes -
RingCentral to be default text/sms messaging app on android
allow RingCentral app to be on the list of messaging apps on Android devices with ability to chose as default
1 vote -
Salesforce Mobile
Enable users to log calls through SF Mobile, the same as the web version
1 vote -
Salesforce integration ringer
SPOG allows the splitting of audio devices. I wish the SF connected did the same. We are an inbound shop with peaky traffic, and would really appreciate a ringer. We could adjust tone and volume on - separate from the audio device / headset. There are cases when this would be helpful to increase or decrease ringer levels and tone.
1 vote -
Call waiting audio alert | RC for Teams Embedded App
Currently, we do not have an option to disable the 'Call waiting audio alert' in RC for Teams Embedded App.
The only option available is to enable/disable the 'Call waiting' option.
2 votes -
Enable Voicemail to call Groups on Hubspot
When a voicemail is sent to a call group, enable the users in the group to upload and access voicemail on Hubspot
2 votes -
Automatically Add Lead Information to HubSpot and WebHooks when Calling through RingCentral
🔹Currently calling is going through Ringcentral between user and agent; and agent gets the info from user over call and than agent manually add that in hubspot as a lead
🔹I want to automate this
I want to know Can I do this using Webhook2 votes -
New template for Workflow Builder
We need an email notification to the email address associated with the RingCentral user who sends an SMS with the body of the outgoing SMS included in the email (similar to the email notification that users recevie for incoming SMS). Can this option be added through workflow builder?
1 vote -
Auto Answer all incoming calls
when callers dial the main line they want to have the feature to automatically answer all the calls and place them on hold while waiting.
1 vote -
Enable SSO for Users with Shared Email Addresses Across Multiple RingCentral Accounts
Currently, RingCentral requires each user to have a unique email address in order to enable Single Sign-On (SSO). This limitation prevents SSO from being enabled for users who are associated with multiple RingCentral accounts using the same email address.
This is a common scenario in organizations where:
A single user may manage or participate in multiple departments or subsidiaries.
Shared service accounts are used across different teams or regions.
Impact:Prevents seamless authentication for users with legitimate multi-account access.
Increases friction and administrative overhead.
Limits the flexibility of enterprise SSO deployments.
Proposed Solution:
Allow SSO to be enabled for users…4 votes -
Dial out through RingCentral mobile app using the Clio mobile app
To be able to dial out through RingCentral mobile app using the Clio mobile app. Use the integration on our mobile phone apps
1 vote -
Report for users who are integrating RingCentral with other solutions.
Report for users who are integrating RingCentral with other solutions.
1 vote -
RC for Salesforce - AI Notes
Please have the note-taking and transcription also integrated into salesforce. Right now, we get the recordings, but that would be really important if we could get that, too
31 votes -
Intergation with TE Recruit/Top Echelon/Big Biller
Intergation with TE Recruit/Top Echelon/Big Biller
1 vote -
I'd like to add TE Recruit/Top Echelon/Big Biller to your integrations for summaries
I'd like to add TE Recruit/Top Echelon/Big Biller to your integrations for summaries
1 vote -
Allow admins to send SMS on behalf of others
Right now, using the API, one can only send an SMS from the phone numbers associated with the credentials used to authenticate to the API. This is limiting because it requires implementers to manage a large set of credentials and use different credentials depending on the phone numbers they want to send SMS from.
This idea would introduce the ability/permission for a RingCentral user with the SuperAdmin role to invoke the send SMS API to send messages from any phone number in the company (assuming that phone number is enabled for SMS via TCR).
4 votes -
Integrate with Oodo
Do you intergate with OODO
11 votes -
Enable AI-Powered Search on the RingCentral Support Site
Description:
The RingCentral Support site has a wealth of documentation and resources, but finding the right information is still largely a manual process due to the lack of an AI-powered search engine.
Problem:
Currently, users must rely on basic keyword searches or manual browsing to locate relevant articles, which can be time-consuming and inefficient — especially given the wide range of products and services RingCentral offers (e.g., MVP, Video, Contact Center, etc.).Suggested Solution:
Integrate an AI-powered search feature that supports natural language queries and context-aware recommendations. This would help users quickly and accurately find the information they need, much…2 votes -
User provisioning
Ability to set a scheduled user provisioning within Ringcentral admin portal.
2 votes -
Add an Integration with Autotask PSA
We use Autotask PSA as our CRM and ticketing system. Would love to have an integration with RingCentral so it could display the Company or Contact from the caller ID when receiving an incoming call.
3 votes
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