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1433 results found

  1. AppointmentReminders.com Appointment Reminders for Businesses

    Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system.

    2 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  2. RingCentral for HubSpot: Adding conference call and call flip

    The customers wants to have conference call and call flip feature in RingCentral for HubSpot

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  3. Archiver Bulk upload messages, fax and voicemail.

    To have an option to Bulk upload messages, fax, and voicemail in Archiver for the whole user extensions across accounts.This will help admins to manage data for all users.

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  4. CDK elead - RingCentral Integration

    Submitting on behalf of the customer. Case 20635866.

    The ability to integrate the CRM platform, CDK elead directly with RingCentral.

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Ability to which Contact Directory to Display in RC for MS Teams Embedded App

    Ability to which Contact Directory to Display in RC for MS Teams Embedded App

    1 vote
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  6. New phone call as Triggers on RC for Zapier

    Zapier works by running the tasks on Zapier's servers. Right now, the supported triggers are: New Call Recording - Triggers when a new call recording is generated.Missed Call - Triggers when a new call is missed.New SMS/MMS Received - Triggers instantly when a new SMS/MMS is receivedSMS received - Triggers when a new SMS is receivedSMS Sent - Triggers when a new SMS is sentCall Ended - Triggers when a call that was connected ends.New Voicemail - Triggers when a new voicemail arrives in your account.Hopefully, we can add new phone call as one of the supported triggers on RC…

    1 vote
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  7. Prioritiez a Custom Object (Matter or Intake) | RC for Salesforce

    Under the Selections of objects to display under the Softphone layout, it will be great be if have a particular order on how we select it. Ext: 1. Matters2. Intake3. AccountThis way can give a specific object as primary or secondary to relate a call to.

    1 vote
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  8. Add Rule for RingCentral Automator

    Please add additional rules for RingCentral Automator. For example, there should be a list of reply options such as "No" or "Yes" or "End this conversation". Additionally, replies with "To" should end the conversation and the user should receive a notification.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  9. Hubspot Conversational Intelligence

    I would like to have conversational intelligence with Hubspot where it will have the ability to transcribe the conversation for recorded calls.

    8 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  10. Display a not stating that the call is transferred from user A

    When a call to a TFN is transferred, the RC Teams integration display the original callee with the destination number without listing that this has been transferred by an extension. This is creating a confusion to the users. The user will see the To as a different number or extension and they will ignore

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  11. RingCentral Embedded Desktop MS Teams Plugin Call Control

    RingCentral Embedded plugin needs to have Call Control on their Jabra or Poly headset, the same as RingCentral desktop.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  12. Increase data coverage in Kibana

    A feature in which the Kibana tool can gather call disconnect initiator logs for more than 7 days

    1 vote
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  13. Opt in Opt out function for Salesforce SMS

    Is RingCentral can offer the automated Opt Out function?

    1 vote
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  14. Unanet CRM integration

    One of our largest customers uses Unanet CRM. We are working to migrate this customer from their Mitel Connect PBX to Ring Central, and this integration would provide us the additional leverage needed to make this migration happen!

    1 vote
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  15. click to dial from google sheet with client's address for verification

    we need this feature added so we can just dial from google sheet and without going to a different program or software, it will integrate this on rc app and will get all customers' details including their address to easily verify the account

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Generate an Alert/Notification for Errors Within RingCentral Cloud PBX for Microsoft Teams

    This is helpful for Admin Users in monitoring their system whenever there is a system-generated error even if they are not logged into it

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  17. RingCentral for Hubspot - Integrate the 'Call' option under contacts to automatically place a call from RingCentral instead of Hubspot o...

    ...nce it has been integrated.. RingCentral for Hubspot currently allows users to use click-to-dial on any numbers they see in Hubspot. However, Hubspot has a 'Call' icon on every contact which allows them to make calls via Hubspot and it the option to have it use RingCentral for outbound calling once integrated will be much more ideal.

    4 votes
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  18. automatically assign a caller ID similar to the number you are calling

    Hi there,as I have to call on a regular basis different countries and have also different caller IDs I am wondering if there could be a setting or configuration that automatically assigns one of my caller IDs similar to the number I am calling.This is because when calling to the UK with a German number or vice versa calls not get picked up.This would be very helpful and timesaving. Thanks in advance.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  19. Directory Lookup Method from RC to Five 9

    There's an integration using a SIP Trunk for Five9 to send RC ext calls , and Five 9 offers a directory lookup on their side, however , RC does not have a reverse path/route to have a similar directory lookup method just like Five9. It would be beneficial for an RC account with SIP Trunk integration with Five9 to have address book available to “search” for the list nor access an address book of Five9 agents.

    1 vote
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  20. we are looking one features that where the call got disconnected.

    we are looking one features that where the call got disconnected.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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