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Developer Platform, APIs, & Integrations

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1265 results found

  1. I wish you integrated with Act! CRM

    6 votes

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  2. For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.

    4 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  3. Create a task - Expand the 'Enter task Description Window'Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (into the very small window) without saving and having to go back into task. This may be too late as the assignee may already be reading the new task action, and we haven't finished editing the detail yet. Currently as the window is soo narrow the scrolling backward and forward to review is tedious and not…

    2 votes

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  4. I have found some integrations with other ticket and collaboration systems.It would be nice and integration with https://osticket.com/ tooThanks

    2 votes

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  5. ...ook calendar. want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outlook calendar

    1 vote

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  6. Add HoneyBook CRM

    4 votes

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  7. Right now, we only have the option to use one domain per account.
    With a multiple site set up, it will be great if we can integrate each site to a different Microsoft Teams domain.
    For example, one site is name@emortgagecaptial.comname@emortgagecaptial.com and the other is name@saxumventures.comname@saxumventures.com. They are two different Microsoft accounts.

    1 vote

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  8. CDW is selling Neat like hotcakes for their video side compatibility with Zoom and I can tell you we are missing a large market piece that only keeps growing with the Neat brand. This is for the Telehealth/Scheduling use cases

    1 vote

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  9. when someone calls RC Main they wanted to have a new Lead in Salesforce

    1 vote

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  10. Zoom as this feature where you can manage sync and manage your Google Calendar straight from their dashboard. You guys should add this as well. I attached a screenshot on how it looks on Zoom.

    2 votes

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  11. I have several users who organize their Outlook Contacts by creating additional folders in Outlook. When contacts are added to these folders, they do not show up in the RingCentral App (desktop version). They do show up in the RingCentral mobile app however. Thus, they are hitting the RingCentral system, but the RingCentral desktop app will not show them.Would like this feature added to the RingCentral App for desktop.

    11 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  12. We need to be able to dial on the desktop app or click "return call" and then pick up the phone and it be ringing. In general you desktop app and physical phone need to work seamlessly. Currently its about as broken as something can be.

    7 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. Currently when texting with a guest, the name on the agent side shows up as our company name and not the actual user who texted with them previously. Enabling this would make it easier to know who a customer spoke with when texting someone in our organization.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. We are a small business and if we aren't available our calls are routed to an answering service. If a call is missed, the answering service blames ring central and vice versa. It would be nice if there was an integration.

    1 vote

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  15. ...for the purpose of sending inbound PSTN calls to the 3rd Party CC/IVR and receiving Agent leg calls to RC user devices. Basically mirroring our own integration with NiC/InContact with vendors like, Five9, Enghouse, Genesys, Amelia...etc. Currently, CENG fields these requests and builds these connections per customer which ties up CENG,Ops and Engineering resources for each deployment. Product,Engineering and Ops have already setup similar connections with Five9s with plans for others like Enghouse, Genesys and Avaya but these are being setup for one direction/traffic type only....Agent Leg to RC users. The concern for providing "inbound PSTN to 3rd party CC/IVR"…

    6 votes

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  16. Customer would like to be able to upload a custom fax cover sheet for the business containing their logo and different information. Currently, each fax account needs to upload the custom cover to use. Being able to add additional cover sheets to the system and push down to all users would assist in streamlining this process. Having the API's to manage custom cover pages would also be a huge help.

    2 votes

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    Under Review  ·  0 comments  ·  APIs  ·  Admin →
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  17. please add integration with Go HighLevel

    4 votes

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  18. Integrate Connecteam App

    1 vote

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  19. Would like to have a setting for Mass update setting of Cloud PBX portal for all users.This will help to make changes easily for all the user who is using or integrated with cloud PBX.

    3 votes

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  20. Add Spinify (gamification platform) as an integrated app.

    1 vote

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