1075 results found
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Integrate SMS with high-velocity sales in SalesForce
Integrate SMS with high-velocity sales. Have cadences within high-velocity sales that can include SMS messages to customers. Also include an option to opt-out of SMS feature.Case: 15284183
1 vote -
integrate glip w/ ticktick
Integrate tasks with ticktick projects app.
1 vote -
Salespype CRM integration
Would allow calling functionality to the CRM.
1 vote -
Watch party, integrate Steaming apps into the product and people from anywhere watch together.
Watch party, integrate Steaming apps into the product and people from anywhere watch together be it games, movies and shows.
1 vote -
1 vote
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Sync MS teams Call logs to RC call logs
Requesting feature to sync MS teams Call logs to RC call logs , so that whatever settings has beens set to MS teams will also tell the Call logs from RC call logs, for example user from MS teams placed status to dnd and all calls should be routed to voicemail as he sets settings to MS Teams allow voicemail, which means RC system and call logs will detect the MS teams app that user was on DND and the call logs of RC system should be showing sent to voicemail and not call connected.
2 votes -
Care Stream dental Software integration
We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.
1 vote -
Power Automate Integration
Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that monitors sales numbers in a database or Excel spreadsheet and generates a message to a team when they meet their numbers.Onboarding system that messages HR, IT, and a new hire's onboarding flow is in process and what state it is in.Maybe a flow that monitors events within the O365 ecosystem and texts or calls IT when some process errors out?There appear to be mechanisms…
28 votes -
Call Queue and Transferring calls to multiple companies.
My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set within Company 1 and Company 2. Examples of the rules or parameters would be Hours of Operations, State the company works in, amount of leads I want to send this specific copmany (ie. 1 leads per hour or 10 leads per day, 100 leads per month). Company 1 and Company 2 SHOULD be…
1 vote -
Add the option to use SFDC mobile to call in Ringcentral
There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.
7 votes -
Add ExtensionId to message-store phone number objects
I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint.It'd also follow a 'standard' thats close to the Telephony events.Current:"body": { "id": "{sms id}", "to": [{ "phoneNumber": "{my phone number}", "name": "{my name}", "location": "{approx phone location}", "target": true }], "from": { "phoneNumber": "{their phone number}", "location": "{approx phone location}" }}Idea/Proposal:"body": { "id": "{sms id}", "to": [{ "extensionId": "{my extension id}", <---- just need add this "phoneNumber": "{my phone number}", "name": "{my name}", "location": "{approx phone location}", "target": true }], "from": { "phoneNumber": "{their phone…
1 vote -
Club Ready API integration
Club Ready is POS and CRM for many fitness brands. Other texting platforms integrate
1 vote -
EPIC integration for RingEX
Many customers need integration EPIC.
12 votesThis has been solved with our integration with SpinSci.
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Facilitate creating task to call numbers on recurring basis
I am a chronic care nurse and I call the same people every month. Is there or could there be a way for me to plug the patient's name, phone number, chart #, and time of call in a task? I would like to use the task section to build my patient list for the month so that I don't have to use a paper weekly/ monthly planner. Maybe high light the phone number and RingCentral can dial the call?I bill for my service as a chronic care nurse so once I build my panel for the month I can…
1 vote -
integration to hollander international pinnacle
increase sales productivity while providing a better experience for customer
1 vote -
Add the ability to send an automatic reply to text messages.
We could set expectation as to when they will receive a reply. Patients seem to think someone is answering their text messages 24/7. They get upset if they are replied to quickly. It is only during office hours.
1 vote -
Integration with GoHigh Level CRM
Becaues it would eliminate Twilio while bringing RC more subscribers
4 votes -
RingCentral application to be available in Microsoft store
RingCentral does not have an approved app in the Microsoft store.This doesn’t allow someone to work inside the company sandbox to create meetings and integrate with outlook as well as copy and paste anything needed
1 vote -
Transfer/Forward call (pre-call control) to multiple folks simultaneously
I'm building out some complex call routing. Listening to telephony events, and using the Telephony Call Control API, I have the ability to transfer a call to a specific user after doing a quick lookup on our CRM.In the event of no phone number in our CRM, we want to route the call to different groups of individuals. It's not the same group of individuals every time, it will fluctuate based on availability and last call taken. So any sort of custom call handling logic that RingCentral provides, won't suffice.The Telephony API, allows me to forward to a single extension.…
2 votes -
RingCentral Outlook plugin for Mac
Why is there no RingCentral for Outlook plugin for Mac.
3 votes
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