Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1420 results found

  1. Archiver SFTP scheduling

    Currently when configuring Ringcentral archiver with SFTP all connections are held open 24/7. This will slow down most FTP servers with more than 10-15 users on the archiver. SFTP connections should only open when the archiver has data that it needs to archive. We need a scheduling feature so that clients with large user counts can actually use the archiver.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Hubspot calls to Deskphone instead of RC Softphone

    Needs to connect/ring physical phones when receiving calls from RingCentral, instead of using RC softphone

    4 votes
    Under Review  ·  0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  3. MS Teams RingCentral Cloud PBX Outage Status

    I'm sure several companies must now have Microsoft Teams integration via RingCentral Cloud PBX, but there's no Service Status for if there are any outages or failures going on. This would help us determine if there's a global outage so that we submit tickets accordingly

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  4. Status based call handling options

    What I would like to get a solution forWhile in a meeting status, calls should be forwarded directly to voice mail and they are not disrupted during the meeting while in this statusIn the instance when a meeting ends early, and the user tries to change their status from in a meeting to available, the system is changing the status back to in a meeting (the user has their outlook calendar synced with ringcentral)There needs to be a way to modify call handling settings and associate them with statuses, examples:Status: out of office, set calls to forward to cell numberStatus:…

    7 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Ability to automatically move scheduled meeting to Teams

    I am in tech support and have a client who messaged me the following question "We are switching all of our meetings over from Ring Central to Teams. Do you know if there is an easy way to do this so that we don’t have to delete all existing meetings?"

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  6. option to store specific data only via archiver

    Cx is requesting to store only specific data via archiver to avoid using too much storage on their external cloud drie.

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  7. Salesforce Plugin - Improve error/pop-up messages would help to not confuse users about when and not to install the Plugin

    Not all users know they already have the Plugin and they tend to install it again and it goes nowhere as they are not allowed to install apps and IT has already done it using silent install. If they could at least just see that they only need to launch the plugin, it will prevent confusion to the users.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  8. RingCentral for SalesForce/RingCX : Supervisors to monitor Agent activity w/in SFDC (using salesforce tools)

    The request is for the ability to monitor Agent activity w/ SFDC (using native salesforce tools).

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  9. MS Teams RC "Embedded Dialer" Application: Personal contacts - "user level"

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  10. Integration between crm AND campaign when opting in

    Cx is using a CRM that has an option to ask clients for opting in for SMSunfortunately since cx is registerred for TCR they will need to ask again the customer to opt in for the SMS causing sometimes for the customer to disregard it. causing on the campaign to be affected,we want to have an option to integrate the CRM and campaign for the enhance business sms 10DLC

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. Click to dial option connect to deskphone

    customer wants a feature that when they hover the cursor on the computer it will automatically dial on his physical phone

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. fixify integration

    Business management app from HVAC dealers ...Need to be able to integrate this SaaS provider with my Ring Central options

    1 vote
    Under Review  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?

  13. microsoft teams integration call by searching the name

    Cx wants to be able to call the extension on the RC side by just searching the name on the MS teams

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  14. Messaging interconnection between MS teams and MVP

    We are getting more request for combined environment with customers with MS Teams and MVP/RC Apps and they want to be able to message cross platform

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. worldtask/buildbook and freshbooks or quickbook

    The app is very good for team and customer communication and it would have been great to also have the RingCentral app available.also I do use freshbooks and buildbook as CRM and none are available.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. Integrate Ring Central to be used with Repair Desk

    Integrate Ring Central with our point of sale, Repair Desk, so that when we are logged into Repair Desk and a customer call comes through, the customers info will come up and what repair they currently have in our store.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. Mobile phone SMS as a 2-FA in UK region

    One of our customer requested to add a mobile phone SMS as another way to receive an account validation to complete the 2-FA as their Boss required rather than mobile in the UK.

    3 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Teams 2.0 dialler option for CRM integrations

    Ability to use the Teams 2.0 dialler with any of the Chrome extension based integrations for CRM's

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  19. Incoming Call / Notification in MS Teams

    While testing inbound calls into my RingCentral extension, I noticed that I do not get notifications on my cell phone's MS Teams with the RingCentral embedded app. If I log in to the RingCentral mobile app, I do get notified but only on the RingCentral mobile app.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  20. App to integrate Odoo with Ring Central

    An app to integrate Odoo with Ring Central would be helpful.

    8 votes
    Future Consideration  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?
1 2 … 40 42 44 … 70 71
  • Don't see your idea?