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1407 results found

  1. Salesforce Call Barging CTD(click to dial)

    Requesting to enable call barging when a call was initiated or received by RingCentral inside the salesforce CRM.

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Add or make available OnePageCRM to the App gallery

    This CRM has a very large Customer Base and unfortunately, we cannot find this on the RingCentral App Gallery. Please add it as soon as possible. The company URL is onepagecrm.com

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  3. Develop a lightweight CRM template application

    Everyone would use a lightweight CRM template type of application . Please call me to set up some time to talk through some of the requirements

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  4. RTT integration

    A feature in Ring Central can work with Real Time Text It enables callers to type on the phone call instead of speaking

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. Hubspot Extension - Edit Ringtone & Ringtone Volume

    The only way for calls to log into Hubspot is if the RingCentral for Hubspot Chrome Extension is installed. This helps with most calls (not all) logging in Hubspot but the biggest frustration is that the extension ringer, both the ringtone sound itself and the volume of the ringtone is very loud and sounds like an old-school landline telephone. The sound is incredibly distracting and painful. There are no settings to turn this off, change the ringtone or adjust the volume. This can effect how sales/customer service teams perform and if we remove the extension then our calls won't log…

    18 votes
    1 comment  ·  Integrations  ·  Admin →
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  6. call forwarding for external number let ringcentral system take over the handling of calls for external number

    when calls are routed to external number , cx wanted that the call handling set by ringcentral be followed rather than the call handling of the external number carrier. to avoid call failing.

    3 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  7. RingCentral & Oscar EMR - enable Oscar EMR to send and receive fax from and to Oscar EMR via RC Fax line

    RingCentral & Oscar EMR - enabling Oscar EMR to Send fax from within Oscar EMR (eform) via RC Fax line Receive faxes sent to RC fax line to be deposited into Oscar EMRThis will increase the RC fax product appeal to many users out there.Sam

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Add an unread Inbox notification counter to the MS Teams Embedded Dialer main icon in Teams

    Use Case: Employees use MS Teams as their primary collaboration and video conference tool. RingCentral is the phone, SMS, and fax service provider. Employees rely on RingCentral's MS Teams Embedded Dialer.Problem: Employees don't have a way to quickly determine how many unread messages they have by looking that the RingCentral icon in Team. If they a user walked away from their desks for a few minutes, they may have missed a critical SMS, voicemail, or fax that needs to be responded to urgently.Feature request: Add an unread message counter to the main icon of our MS Teams Embedded Dialer. This…

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  9. Meetings on MS Teams

    have a dial-in number provided when we create new meetings in teams.

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Bring back inbound faxes with pdf files in the email message

    Up until a year or so, anything my organizationor user would receive a fax the fax's content would be in the notification email in a pdf file. This was very convenient and did not require us to log in to the app or the portal to read the content. It was flexible.Now, I must log into the app (on my phone) or on the portal (on my computer) to download/view the fax message. Instead of moving towards integration and facility this was a move backward.

    1 vote
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  11. Calendar Management

    Zoom as this feature where you can manage sync and manage your Google Calendar straight from their dashboard. You guys should add this as well. I attached a screenshot on how it looks on Zoom.

    3 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  12. Mobile phone SMS as a 2-FA in UK region

    One of our customer requested to add a mobile phone SMS as another way to receive an account validation to complete the 2-FA as their Boss required rather than mobile in the UK.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. Real-time Translator Be Included on MS Teams-RingCentral Integrations.

    The feature is already available as an add-on service with MS Teams. This should be included on the RingCentral-MS Teams integrations

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. Add Real Time Translator app to the Teams Integration

    I Am requesting the Real Time Translator App in Teams be added to the Teams integration so that it will work with the Ring Central Soft Phone App.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. Enable/Disable "Auto log text" globally in RingCentral for Hubspot

    -this would allow admins to globally setup Auto Log Text without having to do it one by one

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  16. Add Jobber Integration

    We use Jobber for scheduling and client management. It would be helpful if our phone system would link with our management system so we don't need to do data entry twice.

    5 votes
    Future Consideration  ·  2 comments  ·  Integrations  ·  Admin →
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  17. Automated outbound calls

    The automated system for outbound calls would allow the user to add numbers that they want to call in bulk and Ringcentral would automatically call all the numbers in the list one after the other without the user having to dial the number every time.The system would be useful for Recruiters, Sales agents and any other business that makes use of cold calling.I know other apps offer this service and it would be really great to have it on RC as well.

    11 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  18. Need to remove "Share Code Snippet" in Glip when file sharing is disabled

    For security reasons, the customer SFIL MUST disable file sharing in Glip to avoid propagation of viruses.When disabling file sharing in Glip Admin, users can still exchange Code Snippet.Customer demonstrated that they were able to share EICAR virus using this feature.They consider this as a security threat and want to disable that capability of sharing code snippet when file sharing is disabled.

    7 votes
    Under Review  ·  0 comments  ·  Accessibility  ·  Admin →
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  19. RingCentral for Dynamics365: CTI to utilize "regarding" field

    This would offer the ability to log inbound and outbound calls directly to opportunity/case activities. This could be similar to the "related to" field in SFDC.

    1 vote
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  20. RingCentral for Dynamics: Transfer live call to RingCentral co-worker

    The request is to be able to transfer live call to RingCentral Co-worker (warm, blind, to VM). Currently, when on a live call, RC for Dynamics offers ability for user to transfer. However, search results yield CRM contacts only

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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