1281 results found
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Integrate with chatgpt in glip message
message can @chatgpt to search question answer, also can add chatgpt to team
1 vote -
API integration with TigerPaw CRM
We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
1 vote -
If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.
Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number
1 vote -
Integrate with CXM for public sector opps
PS clients are using CXM.
1 vote -
Why is that automatic call recording records on hold marketing when calling and not called?
I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?
1 vote -
Poly Lens app
Poly Lens app not support by RC
6 votes -
Extend the number of characters/email address that can be added on the email field under notification settings.
Customer would like to extend number of characters that can be input on the email field on the notification settings. (Current max is 250)
2 votes -
Sync Office 365 calender with Jupiter MVP RC App Workspace
Clients who have integrated their Office365 accounts, want to be able to see their scheduled meetings under the workspace section.
4 votes -
BATS CRM
Is it possible to have the Bats CRM to be included on the list of apps for integration with RingCentral
1 vote -
RingCentral App for Linux Please
be able to install RingCentral App Desktop for Linux users on their computerSFDC case number: 17497048SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001MYmvHQAT/viewCompany: J DuBroy ConsultingRC UID: 275289043 (1 line) EST (Toronto)Current Total MRR: USD 3.97Name: Joel DuBroyEmail address: joeldubroy@jdubroyconsulting.com
1 vote -
Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)
With the passing of Ray Baum's Act (effective 1/6/2022), our current or prospective Direct Routing customers for Microsoft Teams will begin to examine whether RingCentral MVP can "process" PIDF-LO information originating from the MS Teams environment. Currently we do not. Customer preference will be to maintain emergency address/location information from within their MS Teams Admin Center environment, as opposed to being forced to manually change/update address/location information within ServiceWeb. Users in this type of environment will simply refuse to do the manual updating within ServiceWeb. I personally am already hearing of customers where this will become an issue and may…
27 votes -
RingCentral for SalesForce feature parity with RingEX
This includes an ability for call queue members to log in/out of individual queues.
4 votes -
Integration with QQ Catalyst
improve client experience with screen pops and increase compliance with call data automatically synced with QQ
8 votes -
WFM My Zone Intergation with Outlook calendar
Agents/Supervisors should be able to update their outlook calendar and that then be updated in their my zone schedules (and vice versa)
2 votes -
4 votes
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Ability to have an MSI to silently push updates automatically
Customer would like to have a MSI that is silent and also pushes updates automatically. Currently, updates require a manual push.
5 votes -
Add Outbound call state in the Telephony.Status object
It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way.Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConnected, OnHold, ParkedCallUnfortunately we have no way to see if the user made an outbound call or is receiving an inbound call since both states use the Ringing value. Another solution would be to only switch the outbound calling user to CallConnected when the recipient answers the call, skipping the Ringing state during outbound calling, but allow the recipient to still…
1 vote -
Reusable meeting link share
It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meeting link for John and myself to have, and every time I have a meeting with "John Doe" I could just use his link.
1 vote -
Pipedrive-Text from Mac app
When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS
1 vote -
Lightspeed webstore integration to Ring Central
https://www.lightspeedhq.com/thank-you/?id=1e899d05Looking to see how to add Lightspeed store as a part integrating SMS, Email.
2 votes
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