1281 results found
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Have the possibility to integrate RingCentral with a new recruitment software: "iCIMS".
One of our customers with an MRR of 12,229.86 USD would like to have the possibility to integrate RingCentral with a new recruitment software: "iCIMS".
2 votes -
Bitrix24 CRM integration app which let log calls and Click to call option
existing app was developed by Bitrixs24 CRM team and app is not workign actually. We are missing some call recordings and sometimes it doesn't allow to make calls.When logging in - I can choose other emplyees numbers as outbound numbers but never mine.
1 vote -
Allow Bluetooth integration with functions in cars without making it the default app, like Google Voice and Grasshopper do.
allows for integrated answering, call making, and texting using Google assistant commands and car steering wheel functions (answer button, volume control).
3 votes -
log calls and text to the matter object in salesforce
We need to make sure we can log calls and text to the matter object and not to the contact.
1 vote -
Please add Any.do app for add-in integration
This is the best to-do list, daily planner and organizer
1 vote -
RingCentral for SalesForce: warm transfer
To build warm transfer in WebRTC call controls
6 votes -
Ability to minimize or move RC dialer in salesforce in classic view
the dialer is eating too much space in the side panel w/c hindering to access other features. we use click-to-dial most of the time and having the dialer up all the time is not applicable for us.
2 votes -
MyRepChat integration
An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!
2 votes -
Cloud PBX for Teams integration Sync Module for Multiple PBXs
In the Cloud PBX for Teams portal, the new Sync Module only works for a single PBX customer meaning that a customer that has offices internationally cannot use it. This could prove to be an issue for Enterprise customers, who may feel that the current integration causes too much manual work.
7 votes -
MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers
As of 6/14/22, my entire company has abandoned the MS Teams and RingCentral integration for the Ring Central Desktop App because (1) we cannot search for keywords in SMS messages in the integration and (2) the phone directory only displays active RC members and excludes personal contact phone numbers or any contacts other than Ring Central members. Its frustrating for my users to have to go back and forth between the RC Desktop App and the MS Teams integration to do searches, when the point of an integration is to have everything centralized in one place. I called support and…
6 votes -
Integration with JobAdder
JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.
1 vote -
Automatic relevant country code selection
Automatically select the country code corresponding to Customer’s country code for agents that make outbound calls to multiple regions to confirm the local country code is used or next available options based on predefined rules. Eg. If the agent is dialing to a customer in Germany then the appropriate country code (+49) should automatically be selected and reflect as in the agents caller ID.
8 votes -
Disable emojis in names
emojis break the okta integration for importing phone numbers.
3 votes -
publish Five9 UC Adapter App into Avaya Cloud Office App Gallery
publish Five9 UC Adapter App into Avaya Cloud Office App Gallery
1 vote -
EZLynx Integration
Please integrate EZLynx w/ RingCentral asap. If not, we'll just move to Cicso Jabber for our phone systems. Thank you.
8 votes -
Client would like visibility in SF to Closed FRAUD cases
Customer would like to be able to see closed cases that were opened as whitelisting cases in SalesForce and moved to fraud investigation. Currently, per Yuliya Pierce, these cases are not cases they display to clients. Customer would like to be able to view after these cases are closed.
2 votes -
Honeybook Integration
Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.
4 votes -
Integrate with SugarCRM
SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.
4 votes -
Read all text throughout Agency.
We as a agency should be able to read all text response from client. Zipwhip allows every producer to read the agency text messages. If a producer is not at work, all of the producers should be able to access the text and respond to a client. This should be a added feature to RC. if Zipwhip can do it, you should be able to as well.
1 vote -
QR Code authenticator app
In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds should have been added 5-10 years ago and without it, companies aren't compliant with some security rules.
6 votes
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