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1420 results found

  1. RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

    In Salesforce we use mandatory fields to enforce our advisors to complete relevant sections of a task/activity. It would be useful to be able to have these mandatory fields reflected in the RC component which would ensure that our advisors are completing all required sections following a call

    5 votes
    Under Review  ·  1 comment  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  2. Salesforce Plugin - Improved error handling messages would help users to better understand what has gone wrong

    When users receive an error with RC component in Salesforce this is a very generic display message; it would help if this could display the actual salesforce error message rather than "Sorry, we’ve failed to log your call. Please try again later’"

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  3. Native ActiveCampaign integration

    I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.

    5 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  4. Contact integration with KarbonHQ

    It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Screen pops for iCabbi software

    Cab management software needing UCaaS embedded agent.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. Create a Discord or Slack channel for the Ring Central Community

    Create a Discord or Slack channel for the Ring Central Community so we can collaborate with Ring Central staff and the Ring Central Community to induce more real time discussions and ideas

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  7. Integration with Dynamics Business Central as a CRM tool

    Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  8. MyRepChat

    MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.

    4 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  9. Meadow CRM integration

    Cannabis industry.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
    How important is this to you?

  10. Salesforce WebRTC plugin - Date format is limited to US format

    When updating calendar dates in the RC plugin for Salesforce the date displayed is in US date format - this is even with the computer set to UK date format and our Salesforce environment being set to display in UK date format too. Please can this be updated

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  11. Better integrate with Microsoft FindTime

    We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems.I opened a ticket with support (12440948) and they suggested a feature request.They confirmed: I was not able to click the meeting invite to start the RCV meeting. I had to manually copy and paste the link into my Google Chrome Browser for it to work. What is also odd is that when I did that and put it into Chrome, it added a semi-colon which made the link invalid. Once I removed the semi-colon, it worked perfectly.

    6 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. Add Gorgias CRM as an app

    We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  13. HeyMarket App Integration

    HeyMarket App Integration. Personalized Business Text MessagingHeymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships.https://www.heymarket.com/

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. low vison jaws and zoom reverse with ring central compatability

    i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, if written in flash it just looks like snow to me. if the voice over does not work itwould be useless i need to know before i make a change i use outlook jjc

    2 votes
    Under Review  ·  3 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. Please add Asana App to Telus Business Connect

    Our team has been using Asana for years to track and assign tasks internally. Although the task function is cool, it is not comprehensive enough for our project management needs.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. avonni integration

    I have a client using avonni with salesforce and wants to know if ring central call center solutions will integrate.

    1 vote
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. ConnectWise integration

    phone integration with CRM

    2 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. Connects RingCentral reporting to third-party security software

    I had a customer looking for an automated way to forward the logs to the SIEM system hosted in the cloud for analysis. Currently there is no way to automatically feed the RC Office audit logs into a third party SIEM solution, in this case the SIEM being Rapid7. It would be very beneficial if there was an automated service that runs the download, and uploads to SIEM without having to click on anything (kind of like a reporting subscription).

    5 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  19. Integration and/or App for SalesLoft

    SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.

    6 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. Pipedrive CRM and RCV integration

    I would like to use RingCentral Video through my Pipedrive CRM. They integrate with Teams and Zoom.

    2 votes
    Under Review  ·  2 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?
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