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1445 results found

  1. Integrate into EHR (electronic health record) like Practice fusion

    We need to receive faxes into practice fusion and able to call patients and text them from practice fusion

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  2. RingCentral for Outlook to Save Click to dial/Click to SMS settings

    It's inconvenient to have to constantly set it up each time we log in.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  3. WebRTC for SalesForce

    Request is to have WebRTC for Salesforce.

    41 votes
    Implemented  ·  1 comment  ·  Integrations  ·  Admin →
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  4. Sales Force Customer Data Pop Screen when answering parked call on Custom Park Lines

    Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should pop as soon as the agent picks up the call regardless of where that call came from. even transfers.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Integration with Kaseya BMS and VSA

    Integration with Kaseya products. Useful for ticketing purposes.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Expose barging, monitoring, and coaching functionality via API

    We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out.But there's no way to give the managers an easy way to hop on that call, instead, they have to dial special star codes (80,81,*82) and then the user's extension. It's not a great experience.Ideally, it'd be nice if there were API endpoints for interacting with those specific features but an acceptable workaround could be making it work if we…

    2 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  7. Athena Electronic Medical Records

    Athena EMR/EHR system for medical practices

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  8. App or Integration with Lead Docket and Filevine

    We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

    5 votes
    Under Review  ·  4 comments  ·  Integrations  ·  Admin →
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  9. Agency Bloc

    Connect my CRM ( Agency Bloc) with ring central

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Spark post integration for bulk email sending

    to reduce emails going to spam.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  11. WIX Website Builder Integration

    WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX

    4 votes
    Under Review  ·  4 comments  ·  Integrations  ·  Admin →
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  12. Integrate RC with BPSoftware.net (Best Practice - Medical Patient CRM system)

    present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  13. relate a call to a deal in zoho crm

    I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  14. Call forwarding in RingCentral for Chrome plugin

    Add to the RingCentral for Google Chrome plugin the ability for end users to configure call forwarding: call forward no answer (Same configuration available on RC App, Settings > Phone > Inbound calls > Call Forwarding).

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  15. In Ringcentral for Salesforce app, allow send/ rec of files through SMS.

    The sending and receiving of files though messaging already exists in the desktop and phone ringcentral applications. In order to prevent my team from bouncing between apps, please enable this feature in the salesforce integrated app. Thank you!

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Setup Email Notifications on Updated Versions Releases of RingCentral Apps for Salesforce

    Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.

    4 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  17. RingCentral for Salesforce: Call Recording Links - https instead of http

    Would it be possible for the formula used to generate the Call Recording Link ( rcsflCall_Recordingc) in the Salesforce integration to be https:// rather than http://, please? Currently, when users click on the Call Recording link, the call recording is opened via an unencrypted http URL.

    5 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Apricot Project Management Software Integration

    We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  19. Allowing SIPREC to our pool of SBCs for Call Monitoring

    Requesting the ability for a 3rd party (CallMiner is the one specifically for this use case, but other monitoring solutions could use this concept) to be able to utilize the SIPREC function/capability to monitor active calls. In this specific use case, we need the ability to monitor agent leg calls from Nice inContact to RC Office. The SIPREC functionality would be through our SBC infrastructure.

    10 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
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  20. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal O...

    ...utlook Contacts.. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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