1282 results found
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Add SFDC as a connected account for contact imports
Request is to add SFDC to the list of connected accounts to pull in contacts. Enabling this setting would import Salesforce address book contacts, and view opportunities for customer accounts in RingEX.
2 votes -
Slack Migration Tool
Request is for a tool to help facilitate a migration from Slack to RingEX
4 votes -
Integration with Pabbly Connect
Integration with Pabbly Connect
1 vote -
Improve the one touch access link generated from the RC for Outlook invite to not ask for the passcode
The RingCentral for outlook plugin works when creating an outlook invitation, it can invite people. The problem is that the passcode is not included in the one-touch link for private video conferences so those with the link still need to key in the passcode manually but most of the time it is not easy to find. The one-touch link should allow those who use to immediately be able to join the meetings without being asked to enter the passcode. This will not only be for convenience but also for safety as some participants join the meetings while driving.
3 votes -
Fax transmission results to show the direct number instead of main number only + extension number
Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.
4 votes -
Thryv Integration
It's a small business platform i believe will be a good asset to merge with ringcentral for better business use compatibility.
2 votes -
Chrome Browser extension - separate click-to-dial and SMS toggles
The request is for the click to dial/SMS toggle option to be separated into individual settings, giving the user to option to turn either of these on or off so that when the hover over a phone number only the call option is presented and not the SMS.
1 vote -
You guys should have a intergations with repairshopr
This would intergrate our calling to go into ticket and also use to update text and call history
1 vote -
Auto Text from IVR menu
I would love to have a feature where a customer of mine can call the main menu and receive an info text from our number. Example: "Thank you for calling Company, please press 2 to receive a text message with a link to our information booklet."
5 votes -
Music On Hold Random Selection
Music On Hold with Random Selection. We would like to have as many messages as possible. Not always the same message. Random selection of audio files when a Client is placed on Hold. Have many messages in a Pool. The system would select on hold at RandomCurrently they hear the same message from beginning. Not as interesting as it could be.
6 votes -
Improve PagerDuty Integration By Including Incident Title in RC
Currently, PagerDuty integration posts messages to RC that include only "Trigger Type", "Service", "Assigned To" and "Changed By". An incident identifier is also provided, but in our case is always "Incident: null"PagerDuty events contain a "Title" field which would be extremely useful if provided in RC. Right now, due to the limited information displayed, we have to go to PagerDuty to get details on every single event.Can the integration be updated to use the "title" or "description" in the display of the events?
1 vote -
Facebook Lead to RingCentral Create Webinar Registrant
Hello,I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant.The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meetings and webinars with different branding.It is completely possible to have a Facebook Ads Lead zapier to ZOOM and Create Webinar Registrant.My colleagues do this all the time, see this Video.Running A Buyer and Seller Seminarhttps://youtu.be/QmnwkqtZszE?t=2358See the photo attached below.So How can we do the same with RingCentral meetings and webinars???This is a VERY useful function that allows Facebook Ad Leads to pass their…
3 votes -
Integrate Rocket Matter
Rocket Matter is a platform used by law firms to record time based on actions, invoice, attach documents. As the admin administrator, often I will get a request from an attorney regarding the length of a call.
1 vote -
Integrate heytaco!
Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
2 votes -
-No password disabled option when scheduling a meeting via Gsuite
please add an option to disable password when scheduling a meeting via Gsuite.
1 vote -
4 votes
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Ability to remove Product Tour when launching RingEX the first time
Some customers are using the chatbot and RC Phone with MS Teams and do not want the Product Tour to launch as they feel it will confuse users.
2 votes -
McLeod TMS for RingCentral
McLeod is widely leverage in the transportation industry.
2 votes -
Shopify contact details into RingCentral
Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details with RingCentral so when a customer calls to be an easier and friendlier way to answer and locate their details.
3 votes -
Add Answer feature to RingCentral for Salesforce softphone
Add a feature that allows users to answer incoming calls when they are using the RingCentral for Salesforce softphone.Users should be able to answer, hold, and hang up incoming calls, as well as see caller ID and relates records in SalesForce.[added detail:] This should be available in both Lightning and Classic Salesforce.
2 votes
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