1786 results found
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Integrate with ClickUp
Can you please create a native integration with Clickup for notifications of calls, voicemails, recordings, ai transcribed notes, SMS messages etc.
2 votes -
Option to only logs calls to 'Contact' records
Option to only logs calls to 'Contact' records via Hubspot.
In Hubspot, they have disabled 'Associations' from logging calls but it is being overridden in the RC custom telephony integration.
This is currently a limitation; but the option to control where the calls is desired due to the number of associations linked to a single contact.
2 votes -
SSO Config routing to RC Desktop App - Diadlpad
Are there directions to integrate the Ring Central Dialpad (https://app.ringcentral.com/calls/dialpad) with Microsoft Entra ID SSO? I am able to integrate it with https://service.ringcentral.com/application/overview but not the Dialpad
2 votes -
Can you create the ability to integrate with Loxo?
Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.
2 votes -
Enable Accept/Do Not Accept Call Queue Calls via RingCentral for Salesforce
Allow users directly from the RingCentral for Salesforce to enable themselves to accept or not accept queue calls.
11 votes -
Identify queue calls and caller id/name for these queue calls on RingCentral for Saleforce
Allow users to determine type of calls being handled via the RingCentral for Salesforce including calls from call queues
25 votes -
Park Call Key Option for RingCentral for Salesforce
Similar to the RingCentral app and phone app provide a button within the RingCentral for Salesforce that will allow users to quickly park calls and pick up parked calls.
12 votes -
RC for Salesforce - Case Disposition feature
Wants to use the case disposition in the Subject field instead of adding custom field in the Softphone.
2 votes -
Automatic Transcription for all calls
For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.
1 vote -
Use HubSpot on any browser
Ability to use Rc for HUbspot on any browser
3 votesUsing HubSpot's SDKs our integration is now supported on any available browser which supports the HubSpot application
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Retell AI
Integrate Retell AI to RingCentral
2 votes -
RC for Salesforce - Call Logging features
We have server side call logging feature in our roadmap targeted next year Q1 which will allow users to log calls irrespective on which RingCentral platform user makes outbound/inbound calls.
2 votes -
MS Teams Meeting
Dial In capability when doing MS Teams Meeting
3 votes -
Salesforce Transcript
Add a transcript of recording on the Salesforce
4 votes -
Remove Log-in Limit for RingCentral Phone app
Customer has done de-authorizing their phone app multiple times and when they are logging in to the same device, it is giving them 'Limit Reached'. They wanted to have this removed as for the limit so they can use the phone app without any issues.
1 vote -
Super Admin to access other user extensions access
I hope there is a way for me to view the other user extension access as a Super Admin on the account
7 votes -
"Disconnected" calls in HubSpot
Use a better transient status instead of "Disconnected" when a call is ended.
2 votes -
MMS | RingCentral for Hubspot
For web telephony integrations including Hubspot, users do not have a way to view the multimedia attachment sent via MMS and as a workaround will have to open the message view the RingCentral app.
It would be great if MMS support has been added soon for users to stick to one app (Hubspot) at a time especially for companies that rely on the MMS feature to send media.
5 votesThe new native Hubspot integration supports both sending and receiving MMS (SMS with images) messages!
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Blackbaud / RaisersEdge CRM Integration
Add Blackbaud / RaisersEdge CRM Integration
2 votes -
enable sso on desktop phones
Enable SSO to desktop phones to add more security
2 votes
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