Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1452 results found

  1. rentec direct

    Offer integration with Rentec Direct property management.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. Ringcentral for Teams

    Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. Bulk update in RingCentral for Salesforce

    Having the feature to update a setting that will apply to all users in RingCentral for Salesforce or any integrated application via Admin access would be helpful.

    As an example, if an Admin wants their users to call from the RingCentral Phone or Browser, the Admin can just easily change the settings which will apply to all users.

    1 vote
    0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  4. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. RC for Salesforce - Softphone Layout

    Entities that also contains a contact field, and the contact/s that matches the phone number is listed in that field. These entities are considered as associated with the contact/s that's calling or being called. Currently, I believe this is limited to: Accounts, Cases, and Opportunities.

    1 vote
    0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  6. Mobile app TODAY button

    Please add a TODAY button for the calendar on the mobile app. If we want to look at an appointment two weeks ago or next month, we have to scroll through week by week and then if we want to get back to today, we have to scroll the other way to get back to today.

    1 vote
    0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?

  7. Workspace Calendar Appointments

    Allow us to see more appointments in the MONTH view of the workspace (calendar) on computer. Currently we can only see the first 3 or 4 appts, the rest show as +1 +2 etc.
    Before when this was Glip, we were able to see at least 5 to 6 in each day in the month view

    1 vote
    0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?

  8. When receiving the call there is no sound for that, please try to improve it.

    When receiving the call there is no sound for that, please try to improve it.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Automatic Dial in Hubspot

    i am looking for a solution that will automatically call through leads and then connect me to the ones that answer

    1 vote
    0 comments  ·  Integrations: HubSpot  ·  Admin →
    How important is this to you?

  10. multiple users can monitor the same calls

    Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?

    2 votes
    0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?

  11. Call pop after ending the call in all integrated apps

    We are looking for a screen pop that happens after the call has ended in order for the end-users to finish entering data for the contact. We are using Dynamics 365.

    Hopefully, this option will be available in all integrated applications.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  12. Close CRM integration

    1 vote
    0 comments  ·  Integrations: App Connect  ·  Admin →
    How important is this to you?

  13. RC for Salesforce - Call Logging

    Unable to find the related accounts to the Event Type and Work Order field created by customer. As per Engineers, the customer needs to open the task object in SF to manually edit the Work Order field in SF's own UI.

    1 vote
    0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  14. Voicemail Email Integration

    Other phone systems have a feature that allows voicemail messages to be delivered to email (specifically Exchange email) where when the voicemail message is marked as "read" in email, it is automatically marked as "read" in RingCentral. Same is true of deleting messages.

    If RC can figure out a way to do this, it would improve the end-user experience of those with physical phones who might only interact with the phone system through their physical phone and their email. Marking voicemail as read in email will turn off the voicemail notification light.

    I believe Cisco refers to this feature as…

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  15. Clio Grow

    Team,

    I am posting this on behalf of a client who is using Clio Grow as their CRM.

    Our Unified CRM (RingCentral Lab) integration only works with the standard Clio platform, and not Clio Grow.

    https://www.ringcentral.com/apps/unified-crm-extension?compatibility=ringcentral

    It would be great if we could include this in our plans to expand the Unified CRM feature to include Clio Grow as a click-to-dial/call logging solution.

    3 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. QoS Report integration to ticketing system

    a way to send email at a minimum so a ticket is submitted when QoS drops below a percentage

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. Active Directory for Bulk Edit User

    Need to enable the Bulk Edit User feature for the Directory integrations.
    According to Engineers, once you have enabled the Active Directory the Bulk Edit feature can't be used because the user records are locked by the integration.

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  18. Option to remove phone numbers-App/portal

    Option to remove services, specifically to delete a phone number.

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  19. Prevent users from downloading marketplace apps

    The "add bots" permission only prevents users from downloading and installing certain type of marketplace apps.
    A permission to prevent users from downloading ALL types of marketplace apps would be highly appreciated.
    Also, having an option to block app install but manage approval and installation by Super Damins would be very useful.

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Multiple accounts

    Hi,
    I have multiple accounts with ring central. It is difficult to keep on track with different accounts since we are can only log into one account at a time. I believe I am not the only person with multiple accounts, Is there a way to be able to switch from one acct to another under 1 umbrella log-in without logging out of one? I am now required to get another phone in order to keep track of my phone call. If I want to start another business, will I have to get another phone, this will lead me to…

    5 votes
    1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?
1 2 … 33 35 37 … 72 73
  • Don't see your idea?