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Developer Platform, APIs, & Integrations

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  1. ERPNext is a comprehensive, cloud-focused, open-source ERP system by Frappe. The software is very user-friendly, and accessible to businesses looking for their first ERP system. Integrating these two softwares could create many powerful tools, with the benefit that ERPNext's open-source nature makes it more accessible to work with

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  2. Some Companys like Phsysiotherapist using this Software for Administartion of theire Patients. This would be very helpful if this tools would be integrated in Ring Central

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  3. I wanted to remove the voicemail beeps on Yealink W56H

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  4. I'm trying do multilevels with both english and spanish options. Is there a list that has all the options or commands I can use in XML?

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  5. Customer wanted to have another mandatory field in the dialog box with fields that needs to be answered whenever they end the call using Ring Central extensions then it will send the information to their Zoho CRM. Customer mention that it is like a customized field that they can edit anytime.

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  6. Client looking for this integration APP

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  7. click to dial is working on MS Wordworking in Outlook but it would be better if it will also work on Excel

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  8. I have my 2factor for apple business set to contact my number. When it calls me for a code it will normally ring my phone and I pick up to get the code. Ever since we switched over I have not been receiving phone calls to get the code. It will just show up in my app as a missed call.

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  9. Hi Team,The customer is requesting if it's possible to add a notification inside API products that we offer. if there's an outage on the integrated productthey will be notify right away and no need to call and report it to us so we could create a ticket about it.

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  10. I want to have free trail period to test High Volume SMS (Beta) first before paying or migrating to it

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  11. Currently logged in to the support site and when accessing the Learn from Community we get an error "Your License Has ExpiredThe license you currently have installed for this TeamHub site has expired. Please contact sales@answerhub.com to extend your evaluation or purchase a new license."Tried with other browsers same error.

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  12. We have some who use Teams and we see we can integrate calling but we would like to have all chat messages sent through RingCentral to show up in Teams like the calls do. Is this possible?

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  13. To enable Blocking of Calls to MS Team directly without the need of Users to access RingCentral App or Service Web. Hoping that this feature will be added on Microsoft Team 2.0 Release.

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  14. The Archiver app currently has no control over the destination folder - it just syncs directly to Google Drive, and I'm assuming, creates it's own folder on whatever account you synced it with. For our purposes, the whole point of backing up this data, was for our Team to have access to historical SMS between internal staff and our clients. If I'm the administrator and I sync Archiver to my account's Gdrive, then I'm the only one who can access that data, which defeats the entire purpose. I need to be able to select the destination folder where the sync…

    1 vote

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  15. The record created in Salesforce includes a "Completed Date/Time" field, but if a call was made on another device and then saved to Salesforce using the Call History tab, this field is populated with the date/time that the record was saved to Salesforce and not the Completed Date/Time of the call itself.

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  16. This will make for easy access to information for users that are using Bullhorn to review call recordings and don't need to switch applications.

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  17. HQS is a big CRM tool for Adminastration and Calling customers. It would be massivly helpful

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  18. Queue calls being done through RC integrations with SFDC shows as if it is being answered by multiple users even though it is only being answered by one user extension. Upon checking the account , base on data being shown on admin portal's call logs. It register as the call that went through the call queue and is being answered by one extension which is working as intended, but when we check the tagging on SFDS is shows as if its being answered by multiple users within the call queue. As shown on the attached screenshots.I consulted Integrations department regarding…

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  19. 1 vote

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  20. It would be useful to have a record of all actions that take place for each contact. For instance: Date - outbound call @1:33pm - No Answer, sent text message @ 1:36pm (and what the text was). Or, Contact, date - conference call (the recording file attached), attendees, etc.

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