Skip to content

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1443 results found

  1. Need to use the Conference Phone to join the meeting in RC Embedded App for MS Teams. Our available feature only is thru RC Meetings and use Dial In to utilize physical / conference phone.

    2 votes
    How important is this to you?
  2. Park location number - display on phone or recall it.Everyone benefits from this idea. Should already be available as standardize feature to place a caller in a park location number have it display as reminder. Problem arise due to rolling/changing park location number. Or at minimum, provide ability to recall park location number after hanging up the phone.

    8 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?
  3. To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
  4. It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut. Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes
    How important is this to you?
  5. It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut.Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes
    How important is this to you?
  6. Customer wants to use not a unique email for several user extensions.

    2 votes
    How important is this to you?
  7. Customer verbatim : We have purchased an Ultra account and have configured our SFTP accountin your app for syncing recorded data to our server. However, we havenoticed a delay in data availability after recording. We requirereal-time recording on our server, meaning that the data should be available immediately after the call ends on our SFTP or VSFTP server.

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  8. 5 votes
    How important is this to you?
  9. Option to disable the Outlook Contacts from the RingCentral for Microsoft Teams.

    4 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
  10. 1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  11. Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    2 votes
    How important is this to you?
  12. We use a product called Knock CRM to handle inbound calls after hours and when all of our staff are unavailable to answer a call for leasing an apartment. It has a call out feature that when clicked, triggers a call to the users phone, and then creates a call to the original caller and merges them. It would be great if we could just tie that directly into our RingCentral system.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
  13. Some parts of the description and subject are totally unnecessary and messy because it's double information and the recording link. The ability to make it shortened and not expanded so long should be possible

    1 vote
    How important is this to you?
  14. i recently just synced my google drive to save the call recording from ring central but find out it is looking forward , it does not try to recover or save the past 90 days

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
  15. RingCentral for MS Teams must have the option to bypass policy for user when pinning an app to MS Teams

    1 vote
    How important is this to you?
  16. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes
    How important is this to you?
  17. I am on RingEx premium with Bullhorn integration. I need to know if there is call transcription (other than video meetings) that can be documented in bullhorn notes.

    1 vote
    How important is this to you?
  18. When receiving the call there is no sound for that, please try to improve it.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  19. Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?

    2 votes
    How important is this to you?
  20. We've recently uncovered a critical void in RingCentral's capabilities—a conspicuous absence of an API designed for the seamless integration with widely-adopted communication applications that serve as the lifeblood of countless businesses. Notably, these applications encompass indispensable tools like website chat systems and revered appointment-scheduling platforms such as Calendly.In the contemporary business landscape, Calendly stands as a linchpin for elevating productivity, offering a streamlined approach to meeting scheduling. Yet, our efforts to arrange appointments for showcasing RingCentral's UCaaS solution have encountered formidable obstacles. We find ourselves reliant on third-party video conferencing giants like Zoom and Microsoft Teams, both of which effortlessly…

    8 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
  • Don't see your idea?