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1401 results found

  1. To be able to receive forwarded calls from another user in MS Teams.

    To be able to receive forwarded calls from another user in MS Teams.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. RingCentral App Live File Editor

    When you share a file in RingCentral applications, the link or file will also update without reposting the same link or file. Please check the first 5 minutes of this youtube link :

    https://www.youtube.com/watch?v=YgG-px5XrpQ&t=725s

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  3. SMS Automator - Delay SMS and MMS feature

    I was looking to delay send the SMS. The link you sent is for automated messages.
    Is there a way to schedule SMS or MMS to be sent

    5 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  4. RC for Salesforce - Auto Log Calls

    if there is a caller can they create a new contact/automatic lead or call log? we would like each call to create task / logs even if the User is not logged into CTI

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  5. MS Teams Presence Sync

    Improve the ability to authenticate the MS Teams presence sync using teams admin and user admin credentials instead of global admin .

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  6. RingCentral for Zoho CRM - Call Transcription

    Add a call transcription feature to log calls from RingCentral into Zoho CRM.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  7. Edit RingCentral Custom Fields in SF

    We do not use all the Custom Objects that are installed with the managed package, so the Custom Objects are taking up valuable resources. It would great if the we have the option to delete/remove the Custom Objects that are not needed, especially Custom Objects for Activities.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  8. Ability to send Fax through RC for Hubspot Extension

    Ability to send Fax through RC for Hubspot Extension and to reflect the activity on Hubspot

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Additional SCIM Field Mappings

    Currently fields such as Role, Site, template are not available via the SCIM API for user provisioning. Being able to map these would add fluidity to the provisioning process and eliminate some double handling.

    4 votes
    New  ·  0 comments  ·  APIs  ·  Admin →
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  10. WealthBox CRM Integration

    Are there any plans to create an integration of RingCentral to WealthBox? Seems there are a lot of requests and hoping this is coming soon???

    3 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  11. LMN

    If ringcentral would communicate with the crm portion of LMN for landscape software to automatically add notes to customer profiles automatically.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Pre-scheduled messaging

    Allow for any direct or team message to be scheduled to send at a specific time and date.

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
    How important is this to you?

  13. Contacts in Clio CRM using RC App Connect

    Our office is having trouble making RingCentral recognize our Clio phone number. We are looking to add notes to our calls and have those notes appear in our Clio call log. Since RingCentral has not recognized our Clio contacts, we can’t have our call notes appear in Clio. Attached is a screenshot of me calling my personal phone and adding notes. You can see that RingCentral does not recognize it as a contact. Yet, in the screenshot with Clio, I am, in fact, a contact within our Clio system.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  14. Synchronization of External Shared Contacts between RingEX and RingCX Directories

    Feature Request: Synchronization of External Shared Contacts between RingEX and RingCX Directories

    Request Overview: The customer requests the ability for external shared contacts that appear in the RingEX company directory to also be visible in the RingCX directory.

    Current Behavior: Currently, external shared contacts added to the RingEX company directory do not automatically appear in the RingCX directory. This lack of synchronization requires users to manually add or manage contacts across both platforms, resulting in duplication of efforts and potential discrepancies between directories.

    Requested Enhancement: Enable automatic synchronization of external shared contacts between the RingEX company directory and the RingCX…

    6 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  15. Clio integrations to RingCentral

    Ability to integrate the Clio CRM to RingCentral platform without using Unified CRM to avoid the setup process in the browser extension.

    3 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  16. Allow to switch to the old interface

    Allow Admins to switch between the new and old interface.

    14 votes
    6 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. New template for Workflow Builder

    auto sms reply to received voice mail. Such as "We have received your voice mail and should be responding within 4 working hours."

    2 votes
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Salesforce Flow Builder

    Option to create a salesforce flow to send a text using Ring Central.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  19. RC Automator - Automatic Turn Off Workflow

    I need the RC to automatically shut off and NOT contact customers before or after the hours of 9am to 9pm central time

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  20. Mycase

    Sync call to timekeeping mechanism automatically

    3 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?
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