Have an option on analytics to hide the deleted users on the query
We have deleted users on the account and as per article"https://support.ringcentral.com/article-v2/Analytics-Portal-Performance-Report-Data-Discrepancies.html?brand=RC_US&product=RingCentral_MVP&language=en_US" the data of the deleted users will stay on the analytics for 6 months, please include an option to hide the deleted users when generating reports on analytics
James Paul
shared this idea
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Jenny
commented
We deleted a user and now have her extension and number tied to a new user. In analytics, it is still showing the deleted user as making calls since her extension and number were given to the new user. Is there a way to rename this deleted user to show that she is deleted or is there a way to now show her at all in analytics rather than have the stats from that extension and number occur twice? (as both the deleted user and new user)